Customer Success Manager
Customer Success Manager
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Job Description
1)Work as a market expert in market research industry and be the owner of project design report compilation and presentation.
2)Deliver insightful presentations and actionable recommendations to our clients.
3)Work closely with other departments for data quality control and vendors outside the company to guarantee GfK seal of quality.
4)Cooperate and assist with sales team for cross sell and upsell opportunities with the client and help improve renewal rate by demonstrating clear business outcome and value.
5)Other tasks assigned by the line manager.
Qualifications :
1)Bachelors degree or above.
2)Ideally 45 years of working experience in consulting market research Industry mastering extensive industrial knowledge. International businessrelated experience is preferred.
3)Strong business understanding in TCGTechnology consumer goodsmarket is mandatory and extensive industry relationships is preferred.
4)Strong presentation and communication skills clientcentric approach
5)Excellent reporting skill both in Written(PPT) and proficient in using database software such as Excel and Access.
6)Passion dedication and commitment
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the worlds population.
For more information visit NIQ
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq/global/en/newscenter/diversityinclusion
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
