Office Associate I
Office Associate I
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at LaZBoy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
- Takes the lead for followup and resolution of delivery issues via email or phone by customers stores and drivers.
- Compiles and maintains Distribution Center statistics via review of delivery documents. Has familiarity of statistics to draw insights on current delivery needs.
- Contacts and surveys delivery customers directly and lead these services for priority and complex situations
- Reviews upcoming delivery routes for to maximize delivery capacity and costeffective routes.
- Order receive monitor and schedule parts for company and customerowned merchandise being repaired before storage or delivery.
- Assist walkin customers needing assistance with pickup orders.
- Completes other duties as assigned
SCOPE & IMPACT:
Supports the retail store locations within the established distribution region. The success of this role will be measured by the number of store or customer issues and the result of the resolution to the customers or stores satisfaction.
MINIMUM REQUIREMENTS:
- High School Diploma or Ged Required with one or more years of relevant experience
- Prior experience with RMS Systems
- Proficiency with Office software including email excel word and potentially powerpoint. Requires the interest and aptitude to learn and use the RMS WMS system indepth and repeatedly.
PREFERRED REQUIREMENTS: None
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Office environment / no specific or unusual physical or environmental demands. Often required to sit repetitive hand motion (such as typing) hear listen talk stand and walk. Seldom required to bend stoop climb stairs climb ladders kneel squat reach overhead push pull. Not required to Crouch crawl or shovel.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40Work Shift:
At LaZBoy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling.
Required Experience:
IC
Employment Type
Full-Time
