Housing Focused Case Manager

Job Announcement

Title: Housing Focused Case Manager

Regular Full Title: 40 Hours/week Tuesday to Saturday

3PM to 11:30PM

Days off Sundays and Mondays

Hourly: $28 $30 DOE

Reports to: Sr. Program Director/Program Manager

Start Date: ASAP

The Opportunity:

Homeward Bound of Marin is a dynamic and evolving nonprofit agency working to end homelessness in Marin County through affordable housing development supportive services job training and social enterprise. With a successful 50year history and strong interdisciplinary partnerships with other private and public partners Homeward Bound is positioned for impactful growth over the next decade. Our work environment values Justice Equity Diversity and Inclusion and rewards resourcefulness flexibility kindness compassion and understanding.

Homeward Bound is seeking a Housing Focused Case Manager to create implement and deliver housing focused services to individuals experiencing homelessness offering short and longterm supportive housing job training placement and services. Our mission is Opening Doors to Safety Dignity Hope and Independence.

If you have a heart and passion for supporting individuals who are focused on personal growth we want to hear from you!

The Candidate:

We are looking for a missiondriven and handson housing and homeless services expert who works well as a team and independently. Our ideal candidate will be a selfstarter who takes appropriate initiative and can work collaboratively with a diverse group and clients.

Education or Training Equivalent to:

Required: bachelors degree in social work social welfare psychology or related field or at least 5 years experience in a related residential setting.

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3 years experience working with underresourced lowincome populations; experience working with individuals experiencing homelessness desired.

Experience in residential programs and/or housing programs

Strong experience in maintaining case files thorough documentation and experience in database systems such as Salesforce and/or Apricot.

Working knowledge of Social Security income (SSI SSDI SDI)

Knowledge of life skills money management and basic math skills

Strong knowledge of harm reduction and mental health issues required.

Data system entry experience

Competency with Windows and Microsoft Office Suite software

Special Qualifications & Qualities (skills abilities licenses):

Work well with a team as well as independently.

Able to keep strong boundaries and limits.

Able to ask questions and receive constructive suggestions.

Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.

Ability to sit and use a computer mouse keyboard and monitor for moderate periods of time 1 3 hours per day)

Ability to stoop crouch kneel and/or crawl on occasion.

Selfstarter who takes appropriate initiative has excellent time management and organizational skills the ability to prioritize and organize is creative and has a sense of humor.

Dynamic resourceful flexible kind compassionate understanding.

Spanish bilingual is highly desirable

High level of awareness and comfort working in a culturally and ethnically diverse work environment

Major Responsibilities:

Assist program participants in physical and mental health issues.

Participate actively as part of a team with other Homeward Bound staff.

Communicate effectively (both written and verbal) with team members supervisors volunteers and program participants.

Successfully maintain a case load between 1215 shelter clients

Maintain detailed and comprehensive notes and care plans as required for programmatic and funding compliance Attend weekly program staff meetings monthly allstaff meetings trainings and weekly supervision with Senior Program Director

Report program client and facility needs to appropriate people.

Conduct weekly case management meeting documenting housing plans and goals.

Prepare program transfers daily rosters and generate reports on key data points as required.

Support crisis management including both shelter and housing participants.

Document and track required program outcome measures respond to requests for information in a timely manner and collect and enter data into data management systems such as the HMIS and Cal Aim systems.

Perform other duties as assigned.

Relationships:

Establish and maintain open and collaborative relationships with colleagues.

Greet communicate and treat all program participants with respect dignity kindness and an attitude of compassionate service.

Maintain confidentiality and boundaries related to all program participants.

Communicate clearly with supervisor.

Written & Verbal Communication Skills:

Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals. Demonstrated ability to effectively present information and respond to questions from groups and individuals.

Equal Opportunity:

Homeward Bound is an equal opportunity employer. We stand for justice and equity. We celebrate diversity and we are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff leave of absence compensation benefits and training.

Competitive Benefits:

100 Employer Paid Medical Dental and Vision Insurance

403 B match

100 accrued vacation hours 2 weeks)

13 paid holidays off

12 Sick days annually

Employee Assistance Program

Comprehensive list of benefits included in the Employment Offer letter.

To Apply:

Send resumes to