Medical Receptionist
Medical Receptionist
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Job Description
Seeking an individual with knowledge of human services and/or behavioral healthcare seeking an entry level receptionist and scheduling position.
Title: Office Specialist
Salary: $17.00 per hour
Supervisor:Office Manager
Status:FullTime NonExempt 40 hours weekly
Schedule & Locations:
Highland Behavioral Health Center
7 Park Lane Highland NY 12528
- Tues Thurs 9:30am 6:30pm
- Mon Fri 8:30am 5:30pm
Ellenville Behavioral Health Center
50 Center Street Ellenville NY 12428
- Wed 9:30am 6:30pm
Schedules canvary based oncenter coverage needs.Office Specialists may be required to provide coverage in other centers as needed. Our centers are in Dutchess and Ulster Counties.
Function:
- The Office Specialist provides clerical support to an outpatient behavioral healthcenter performing medical receptionist and scheduling coordination functions.
- Greeting clients/visitors scheduling appointments inperson and via Zoom reminder calls to clients for appointmentscollecting copays and service fees answering and routing callskeep documentation organized.
- Provide a variety of routine clerical services such as filing photocopying faxing maintaining office supplies sorting and distributing mail and other similar activities.
- Other duties as assigned.
Requirements:
- Graduation from high school or possession of a high school equivalency diploma.
- One 1 year of fulltime clerical work experience or completion of a clerical training program which included an internship.
Benefits:
- Medical dental and vision coverage.
- 403(b) retirement plan with employer match up to 5.
- Generous paid vacation holiday sick and personal time package 2 weeks vacation in first year 13 paid holidays per year 12 sick days per year and 4 personal days per year).
- Access to Family Services Compassionate Leave Programwhere employees can donate/receive unused time off.
- Group term life and longterm disability insurance.
- Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
- Supplemental insurance through Aflac.
- Employee assistance program (EAP).
- Pet insurance.
Our Mission:
Family Services brings people together to find the support they need improving their lives and communities and building a stronger safer Hudson Valley.
Our Values:
Compassion Extending empathy and understanding to others.
Integrity Being honest and dependable.
Hope Believing in the strength of the human spirit and heart to emerge and thrive when faced with a challenge.
Diversity Promoting a vision of community comprised of wideranging assets.
Respect Treating all individuals with dignity and without judgement.
Community Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.
Justice Promoting social and economic equity and fairness.
Quality Aspiring for excellence in every aspect of our work.
Job Responsibilities:
- The primary role of the Office Specialist is scheduling which includes checking clients in and out.
- Make reminder phone calls for next day appointments.
- Perform skilled keyboarding and accurate data entry in a fully integrated electronic medical record system; performs reception work including providing routine information concerning clinic procedures and services collecting fees referring callers to appropriate staff and taking detailed messages.
- Accurately records daily fee collection including service fees copays deductibles and invoice payments.
- Reviews records and documents for completeness compliance with standards and for accuracy
- Scans and files materials in record system in accordance with guidelines.
- Maintains records of time and benefit usage employee certification and coveragewithin andat other clinics within the agency as requested.
- Adhere to prescribed privacy practices and HIPAA regulations to protect the security of our clients and their medical records and ensure that confidentiality is maintained.
- Support Full Time Office Specialiststo ensure completeness of daily tasks.
Competencies:
- Knowledge of grammar spelling punctuation and required formats necessary to recognize and correct such errors in correspondence records and reports.
- Knowledge of software packages for word processing to produce a variety of information and for database management to track information.
- Knowledge of office practices necessary for interacting with staff and the public processingworkflow and filing and retrieving information.
- Knowledge of arithmetic to verify calculations and report on work activities.
- Skill in operating office automation equipmentsufficientto produce work accurately and efficiently.
- Ability to learn and work within procedures and guidelines.
- Ability to provide basic information and direction to clients public and others.
- Ability to collect and record fees.
- Ability to develop and maintain collaborative and supportive working relationships with all members of the clinical and clerical staff; informs Clinic Director of relevant clinical and administrative issues; consult appropriately; actively support program goals and system improvements/changes.
Other Requirements:
- Personal characteristics necessary to perform the duties of the position.
- Physical condition commensurate with the demands of the position.
#INDBH
Times canvary based oncenter coverage.May need to cover other centers as needed centers are in Dutchess and Ulster Counties.
Family Services Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact
Family Services is an equal opportunity employer. We follow federal state and local laws prohibiting discrimination in hiring and employment.
Must be authorized to work in the United States without work sponsorship.
Required Experience:
Junior IC
Employment Type
Full-Time
