Salesforce FSL Architect
Salesforce FSL Architect
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
ManagerJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.As a Salesforce consulting generalist at PwC you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects ensuring their successful planning budgeting and completion.
- Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
- Develop skills outside your comfort zone and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Job Title: Salesforce Field Service Architect
Job Level Manager
Year of Experience 8 12 Years
Educational Qualifications: BE / B Tech / MCA/ / M.E /
Key Skills : Salesforce Field Service Lightning LWC Apex
Job Description:
8 Years of Total IT experience.
5 years of SFDC experience.
Solid Implementation experience using Sales Cloud Service Cloud and Salesforce Field Service.
Must have Field service Lightning tool configuration experience.
Must have Salesforce Field service Lightning Technical/Functional Skill.
Collaborate with stakeholders to understand business requirements and translate them into technical designs. Design scalable and efficient solutions within the Salesforce Field Service platform.
Develop and customize Salesforce Field Service functionalities using Apex Visualforce and Lightning Web Components. Implement custom objects fields flows workflows triggers and other components as needed.
Integrate Salesforce Field Service with other systems and applications such as CRM or ERP platforms to ensure seamless data flow and process automation. Develop and configure integrations using APIs and middleware platforms.
Configure and customize Salesforce Field Service for effective work order management. Implement automated work order creation assignment tracking and closure processes.
Optimize resource scheduling and dispatching using Salesforce Field Service. Develop solutions to assign and manage field service technicians based on availability skills and location.
Customize and enhance the Salesforce Field Service mobile application to meet the specific needs of field service technicians. Implement custom forms layouts and functionalities to improve their mobile experience.
Develop custom reports and dashboards in Salesforce Field Service to provide insights into field service operations resource utilization and performance metrics. Enable datadriven decisionmaking and continuous improvement.
Perform code reviews to ensure adherence to best practices coding standards and security guidelines. Conduct thorough testing and debugging of customizations to ensure system stability and reliability.
Work closely with crossfunctional teams including business analysts administrators and stakeholders to gather requirements provide technical guidance and support the adoption and usage of Salesforce Field Service.
Build custom flows and expose it to the Field Service mobile application
Proficiency in Apex Visualforce Lightning Web Components and other Salesforce development tools like Flows/Workflows Triggers Batch Apex Test Classes Web Services/APEX/REST etc.
Salesforce Field Service Certified preferred
Additional desired skills:
Experience in working with HTML CSS Ajax JavaScript JQuery.
Good working knowledge in Object Oriented programming like Java Ruby C.
Experience in working with Bootstrap Angular JS.
Experience in working with Lightning and design components.
Experience in marketing tools like Marketing Cloud Exact Target Eloqua
Experience in products like Vlocity Qlik Adobe Flex
Able to handle data management inclusive of data load data translation data hygiene data migration and integration.
Proven ability to look at technical processes from a strategic standpoint and understand the interrelationships.
Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution.
Exemplary enthusiast for code honesty code modularity code cleanliness and version control.
Familiarity building custom solutions on: SAP Oracle MSSQL Server or other RDMS.
Understanding of integration platforms such as but not limited to: Cast Iron Boomi Informatica Tibco and Fusion.
Able to translate the customer requirements and gap/fit analysis into comprehensible functional configuration of Salesforce.
Proven track record of writing interpreting and managing deliverables of a consulting engagement.
Must be able to think independently and creatively.
Aptitude for taking on technical challenges.
Awareness of the changing Cloud ecosystem and adjust to new technologies methods and apps.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Application Software Business Model Development Business Process Modeling Business Systems Coaching and Feedback Communication Creativity Developing Training Materials Embracing Change Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Innovative Design Intellectual Curiosity IT Infrastructure 23 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Employment Type
Full-Time
