Housing Navigation Specialist
Housing Navigation Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Salvation Army Mission Statement:
The Salvation Army an international movement is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The purpose of the Housing Navigation Specialist position is to assist families with identifying and obtaining permanent housing through case management coaching and service coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conduct intake and program eligibility for Housing Navigation Services
- Manage cases actively receiving Housing Navigation Services
- Conduct case management and provide service coordination
- Develop individual housing plans
- Provide education on tenant roles rights and responsibilities
- Provide transportation for housing & service navigation appointments
- Liaise between tenants and landlords to assist with issues/disputes
- Conduct landlord engagement
- Develop and maintain a housing inventory data list
- Conduct habitability inspections for potential housing units
- Coordinate medical referrals in coordination with contracted managed care plans
- Participate in weekly case conference meetings
- Participate in program and agency trainings as assigned
- Maintain accurate participant records in various information management systems; and generate reports as requested
- Maintain and execute confidential information according to HIPPA standards
- Maintain a highly detailed and organized filling system
- Ensure intake procedures utilize harm reduction and housing first principles
- Check and respond to emails and voicemails on a regular basis
- Adhere to confidentiality standards
- Other duties as assigned
KNOWLEDGE SKILLS ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
- Ability to speak and write the English language at a high and professional level
- High degree of confidentiality
- Able to endorse and promote The Salvation Armys mission
- Minimum two 2 years of social service/work and/or related experience preferred
- Computer literate in Windows environment (Microsoft Office) Publisher Excel and Outlook preferred
- Excellent communication skills both written and verbal.
- Excellent and professional telephone etiquette and presence
- Excellent organizational skills
- Strong ability to utilize a high level of time management and handling multiple tasks
CERTIFICATES LICENSES REGISTRATIONS
- High school diploma
- Must possess a valid California Class C Driver License and ability to drive a Salvation Army vehicle
- Must be 21 years or older
- Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
- Complete The Salvation Army vehicle course training
PHYSICAL REQUIREMENTS:
- Ability to sit walk stand bend squat climb kneel and twist on an intermittent or sometimes continuous basis
- Ability to grasp push and/or pull objects
- Ability to reach overhead
- Ability to operate telephone
- Ability to lift up to 2540 lbs.
- Ability to operate a computer
- Ability to process written visual and/or verbal information
- Ability to operate basic office equipment and tools PC Fax Machine Telephone Calculator Copier Printer.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
