CRM Marketing Specialist - 12-month fixed term contract
CRM Marketing Specialist - 12-month fixed term contract
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Job Description
At ING Australia we believe that your individuality is what makes you stand out from the crowd. Thats why we offer a career thats as unique as you are. With a global scale inclusive culture and cuttingedge technology at your fingertips youll have everything you need to become the best version of yourself.
We are on the hunt for an experienced CRM Marketing Specialist for a 12month fixed term contract.
In this role youll responsible for supporting the development and creative marketing campaigns that drive awareness engagement and leads for our Tribe. Key responsibilities include supporting full funnel marketing campaign from product awareness consideration NTB acquisition through to onboarding retention portfolio and engagement initiatives.
Youll have extensive experience within the CRM arena with a data driven background and have worked in a highly regulated industry. Youll thrive working closely with diverse stakeholders across the business and will be a process improvement guru; ensuring documentation is followed through to the T meeting the legislative and regulated aspects of this role.
What youll do
- Execute multichannel marketing campaigns to drive awareness and customer growth.
- Manage campaign including approvals media creative tracking and reporting.
- Support paid media website landing pages and mobile app initiatives.
- Support datadriven crosssell campaigns across digital touchpoints.
- Track performance via Tableau optimise campaigns and provide insights.
- Collaborate with agencies and internal teams (Brand Media Product PR).
- Engage stakeholders across marketing legal finance and contact centres.
- Ensure compliance with ING policies and report incidents transparently.
What were looking for
- 3 years of experience in CRM Marketing.
- Experience working in a highly regulated industry financial services: nice to have.
- Experience working with Customer & Intelligence functions (analytics & targeting)
- Solid documentation skills to meet regulatory needs
- Handson proven experience using Tableau to digest and interpret campaign data
- Ability to collaborate crossfunctionally and build excellent relationships
- An understanding of testandlearn frameworks propensity tools and segment marketing
- Customercentric mindsetsimplifying experiences for customers
- Positive and optimistic attitude
Whats in it for you
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on an approved sustainability activity
About Us
At ING we want to make life simpler and more worthwhile for everyone who banks with us for the people who work with us and the community at large too.
When you come to work at ING youre joining a team where individuality isnt just accepted its encouraged. Weve built a culture thats fun friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently take ownership of their work and make great things happen. Were here to help you get ahead. And with our global network theres plenty of scope to take your career in new directions perhaps even ones youve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place youd feel at home Wed love to hear from you.
(One last thing ING operates a direct talent sourcing model. So no agency introductions please.
Need more
Applications close 25 April 2025
#LIDNI
Required Experience:
Unclear Seniority
Employment Type
Full-Time
