Clinical Care Coordinator Unit Manager

Are you looking to join a friendly and dedicated team who is committed and supported Are you looking to make a difference to people in our care Then you should apply for this role. Please note that it is a requirement that staff working in a residential aged care environment be fully vaccinated against COVID19 at time of commencing employment.

Unit Manager

The Unit Manager is responsible for (within a specified unit of the Facility) leading and directing the activities of all staff (including Registered Nurses Enrolled Nurses Care Staff Allied Health Lifestyle and Hotel Staff while within the unit) in the provision of high quality care for care recipients in line with Lutheran Aged Cares Mission Philosophy and Values. In addition the Unit Manager will ensure that recognised standards are adhered to in line with quality and accreditation standards and LAC Organisational Policies and Clinical Procedures

Care

• Provide clinical leadership to ensure care recipients receive safe effective and appropriate care interventions.
• In conjunction with other staff the care recipient family members and a multidisciplinary team plan and communicate care interventions based on a comprehensive assessment of care recipient needs for support nursing and personal care needs.
• Manage and oversee the delivery of care to ensure positive care recipient outcomes in line with care plans.
• Manage the delivery of person centred individual care to care recipients that reflects a noninstitutionalised approach and encourages independence honours care recipient dignity and privacy while displaying empathy towards the care recipient.
• Monitor care recipient condition; report on changes to all parties and undertake appropriate actions.
• Implement initiatives designed to maintain or improve the quality of care and the quality of life outcomes for the care recipient.
• Meet with family members or nominated representatives to discuss care recipient care levels condition and individual needs; provide emotional support to care recipients family members and nominated representatives as required.
• Act as a care recipient advocate to assist individuals to make choices and informed decisions.
• Undertake collation of assessment and care information to complete the funding claim process.
• Manage the handover of care recipient issues to change of shift staff.
• Maintain the confidentiality dignity and respect of care recipients at all times.
• Ensure the safe and effective management of medication infection control and Work Health and Safety practices.
• Actively participate in accreditation audits and ensure all activities in the workplace comply with accreditation requirements.

Compliance & Systems

• Ensure that systems that are in place are utilised by all staff to document care recipient care needs in line with LAC policy and government requirements.
• Actively evaluate care services and assist to develop systems to enhance the standards of care.
• In conjunction with the Facility Manager monitor and review care and service Clinical Procedures and ensure they occur in line with recognised standards.
• Ensure the objective completion of audits within the unit/facility and participate in the development and implementation of quality improvements that directly enhance the quality of service to care recipients.
• Participate in reaccreditation activities as required.
• Participate in the development implementation and evaluation of contemporary practice in response to clinical issues identified within the unit/facility.
• Effectively utilise management systems to accurately record and research data.
• Ensure the upkeep of the environment is maintained through regular inspection and reporting systems as part of your Work Health and Safety Duty of Care.
• Ensure equipment is in good working order utilising maintenance systems to promptly report any defects or need for replacement.

Human Resources

• Manage the work practices of Registered and Enrolled Nurses Care staff and other staff within the unit/facility.
• Develop and implement objectives for staff and assist the Facility Manager to assess and plan staff development programs.
• Assist the Facility Manager with ongoing assessment of staff performance and provide regular feedback in line with LACs performance appraisal/professional development process.
• Provide learning and development opportunities in consultation with the Learning and Development Coordinator for staff to enhance their skills and knowledge.
• Manage daily staffing rosters for the Unit in consultation with the Facility Manager and other relevant Unit Managers managing the staffing of the unit/facility within budget parameters and utilising LAC approved and recognised systems/technology.
• Participate with Facility Manager and Human Resources Manager in behavioural based interview and selection process to recruit staff on merit and who demonstrate the skills attitude and values of LAC.
• Ensure relevant staff comply with the Nursing Code of Ethics the Australian Nursing Council Competencies Standard and legislation affecting nursing practice.
• In conjunction with the Facility Manager and Human Resources Manager resolve issues relating to the performance and/or behaviour of staff in compliance with appropriate Work Health and Safety practices care standards relevant laws and LAC Policies and Procedures.

Knowledge

• Maintain a thorough knowledge of contemporary issues relating to the aged care industry.
• Maintain an understanding of the Aged Care Act 1997 Health Services Act (NSW) Privacy and Personal Information Protection Act (NSW) 1998 Nurses Act (NSW) 1991 Poisons and Therapeutic Goods Act 2000 Guardianship Act (NSW) and the Australian National Aged Care Classification funding model. (ANACC).
• Maintain knowledge of Work Health and Safety legislation and relevant Workers Compensation / rehabilitation legislation.
• Maintain thorough knowledge of LACs policies and work practices including those related to employment conditions.

Work Health & Safety

• Take reasonable care for his / her own WHS ensuring that actions or omissions do not adversely affect the WHS of others in the workplace.
• Manage and ensure the Work Health and Safety of all staff care recipients visitors volunteers and work experience participants.
• Understand the operations and general hazards / risks in the workplace and monitor performance regarding incidents hazards and risks.
• Ensure mechanisms exist for consultation with staff regarding WHS issues.
• Consult with staff and take into account their opinions prior to making a WHS related decision.
• Participate in the Budget process with the Facility Manager to allocate appropriate resources to eliminate / minimise risks.
• Participate with the Facility Manager to establish a WHS plan and monitor for the relevant Unit/Facility.
• Lead by example and provide visible commitment to WHS and procedures.
• Contribute to the ongoing development of WHS procedures.
• Participate in the development of formal Disaster and Emergency Management plans.
• Manage and respond to disasters and emergencies to ensure the WHS of everyone.
• Monitor staff compliance and attend specific WHS meetings training sessions and related events relevant to the unit/facility.
• Ensure that staff work within their capacity experience and training.
• Conduct incident investigations record findings and make recommendations for improvement.
• Control the work environment and take immediate action to rectify any unsafe situations or acts/practices.
• Consult cooperate and coordinate activities with external agency staff or representatives of another organisation.
• Liaise with WorkCover inspectors union representatives insurers and external return to work coordinators.
• Immediately advise the Facility Manager and Human Resources Manager of staff injuries serious incidents and other incidents (including those involving unsafe practice).
• Consult with care recipients and families regarding the WHS implications of housekeeping and any equipment appliances or personal items brought into the facility.
• Support injured staff working under returntowork programs.
• Maintain equipment safety through recognised maintenance systems.

Team

• Participate as an active team member in department initiatives and projects as directed.
• Contribute to the effective operation of the team by leading and contributing at staff and team meetings.
• Provide assistance to other team members as identified.
• All other duties as reasonably requested.

This role has specific responsibility to develop strong internal and external relationships to facilitate the effective management of the role. Key relationships include:

Internal Care Staff including Registered and Enrolled Nurses Allied Health and Lifestyle staff Facility Manager Hotel Services Staff Maintenance Staff and all levels of management.

External Care recipients and family members medical practitioners and other external allied health providers hospitals pharmacies contractors temporary staff community networks and Aged Care Regulatory bodies and their representatives.

Lutheran Aged Care Albury has been looking after people in the Albury area since 1959. We are committed to service excellence and care for people. inspired by our values. We are an Equal Opportunity Employer who employ people based on their merits and passion for caregiving.