Product Owner Daily Banking

Each day millions of customers in over 40 countries use INGs products and services. Youll be contributing to their customer experience. Youll be shaping the way they bank and empowering them to stay a step ahead in life and business.

The Daily Banking Tribe a part of Retail Bank is responsible for driving the endtoend performance of Daily Banking products from setting growth strategy to working collaboratively with all areas of the business to deliver market leading digital experiences. Were looking for an experienced Product Owner to join the Daily Banking Delivery Team. Youll lead a delivery squad and execute a roadmap of iterative product enhancements to deliver customer growth and digitalisation outcomes.

As Daily Banking Product Owner youll take a leading role within the delivery squad. Youll act as the central point for analysing and managing requests from internal business stakeholders ensuring risk and compliance obligations are met taking ownership for the agreed solution and managing the go to market process.

What youll do

• Lead Agile teamto drive digitalisation collaborating with various stakeholders.
• Facilitate technical solutionswith Technology Digital and Risk teams.
• Manage squad backlogto maximize performance and achieve KPIs.
• Own squad deliveryfrom solution refinement to customer release and support.
• Handle workflow managementincluding sprint planning standups retros and tracking squad health.
• Manage stakeholdersand make decisions in collaboration with CJE and business stakeholders.
• Support BAU activitieslike problem resolution IT asset management and risk/remediation projects.

What were looking for

• Agile Delivery Experience: 7 years in agile delivery of customer initiatives with process optimization and project management experience.
• Banking Expertise: Essential skill within Retail Banking Daily Banking (transaction/savings accounts) expertise will be seen as highly advantageous
• Critical Thinking: Identify opportunities/root problems and translate solutions into features with defined user stories.
• Effective Communication: Translate technical terms into business and customer language.
• Coaching Ability: Lead the squad with continuous feedback fostering a learning culture.
• SelfLeadership: Confidently work independently on complex tasks and analysis.
• Initiative: Take action ask questions and make things happen.
• Empowerment: Enable others and celebrate their successes.
• Holistic View: Determine priorities based on context and customer value.
• Stakeholder Influence: Influence stakeholder expectations for optimal outcomes.
• ProblemSolving: Be the goto person for challenges continuously improving own and colleagues work.

Whats in it for you

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on an approved sustainability activity

About Us

At ING we want to make life simpler and more worthwhile for everyone who banks with us for the people who work with us and the community at large too.

When you come to work at ING youre joining a team where individuality isnt just accepted its encouraged. Weve built a culture thats fun friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently take ownership of their work and make great things happen. Were here to help you get ahead. And with our global network theres plenty of scope to take your career in new directions perhaps even ones youve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place youd feel at home Wed love to hear from you.

(One last thing ING operates a direct talent sourcing model. So no agency introductions please.

Need more
Contact Rachel Yuen on

Applications close on 24th April 2025

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