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The Senior Communications Manager is responsible for leading QTSs internal and external communications efforts to enhance the companys brand and reputation. This inhouse role will work closely with marketing operations public policy and agencies to create and promote the corporate identity and mission to the employees customers and the general public. They will also manage media relations and serve as the companys liaison responding to inquiries from the press including reporters and journalists.
Responsibilities other duties as assigned:
Develop and implement datadriven communication strategies that align with QTSs overall goals and objectives.
Create and lead communication content across a broad array of channels including press releases media advisories website updates company statements/quotes FAQs and media briefing books.
Lead the development of a proactive narrative and proof points at the national and community level to support our communication strategies.
Develop and implement QTSs gotomarket plans that advance key messages and guide stakeholder engagement including earned and paid media plans for data center rollouts in Europe.
Execute our analyst relations strategy by providing information about QTSs services to engaged industry analysts external agencies and vendors.
Serve as the QTS pointofcontact in company interviews briefings events and other general publicfacing opportunities.
Manage national and local media relations including pitching stories and responding to inquiries from reporters & journalists.
Support the development and launch of recruitment and employer brand campaigns.
Support executive communications and visibility plans as needed.
Actively track and report data findings on industry news/trends market activities competitive practices inquiries and client surveys to identify opportunities to better position the company.
Collaborate with crossfunctional teams to ensure consistency in messaging and branding for proactive and ongoing communications and crisis response.
Build and maintain positive relationships with key stakeholders including Blackstone industry analysts thought leaders industry influencers partners press/media contacts and customers.
Promote and attend special events/functions as needed report on corporate milestones and activities.
Basic Qualifications:
Bachelors degree in Communications Marketing Journalism Media English or a related field; equivalent professional experience in lieu of a degree
7 years of experience in public/media communication or community engagement.
Demonstrate strong media relations skills through excellent oral and written communication in accordance with Associated Press style guidelines and creating compelling public content.
Preferred Qualifications:
Experience working in the technology or data center industry.
Experience counseling clients and/or internal stakeholders on communications strategy.
Experience with a communications and earned media software (Cision).
Knowledge Skills and Abilities:
Strong organizational and analytical skills with the ability to report on key metrics and insights to leaders.
Ability to manage multiple projects with competing priorities simultaneously.
Knowledge of crisis communication best practices.
Excellent interpersonal skills with the ability to interface across all levels of the organization.
Highly organized and detail oriented.
Ability to work in a fastpaced deadlineoriented work environment.
Strong service and support orientation.
An enthusiastic positive team player who can support and serve those around them.
Total Rewards:
25 days annual leave and public holidays
32 paid volunteering hours per year
Salary sacrifice pension scheme
Employer paid private medical and dental cover for employees and dependents
Life assurance
Illness financial protection including critical illness cover and income protection
Employee referral bonus equivalent to exchange rates of $2500 at time of award subject to eligibility
The duties and responsibilities described here are not exhaustive and additional assignments duties or responsibilities may be required of this position. Assignments duties and responsibilities may be changed at any time with or without notice by QTS in its sole discretion. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
Required Experience:
Manager
Full-Time