ServiceNow Consultant
ServiceNow Consultant
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
ServiceNow Consultant
Location:Brussels Belgium
Company Overview:
Join a dynamic forwardthinking company that is reshaping the IT landscape. We are looking for a talented and driven ServiceNow Consultant to become an integral part of our clients IT team. This is a fantastic opportunity to make a lasting impact by optimizing the ServiceNow platform and driving innovation that enhances efficiency and user experience across the organization.
What Youll Do:
As a ServiceNow Consultant you will be at the heart of transforming the IT service management experience. You will:
ServiceNow Configuration & Customization
- Lead the design and implementation of ServiceNow modules tailoring them to meet unique business needs.
- Customize forms workflows business rules and UI pages to ensure seamless operations.
- Drive smooth integration of ServiceNow with other IT tools and platforms optimizing the endtoend process.
- Lead the design and implementation of ServiceNow modules tailoring them to meet unique business needs.
Incident & Problem Management
- Oversee Incident and Problem Management processes within ServiceNow ensuring rapid and effective issue resolution.
- Collaborate with crossfunctional teams to dig deep into complex issues identifying root causes and implementing longterm solutions.
- Foster a culture of proactive problemsolving reducing future incidents through thoughtful analysis.
- Oversee Incident and Problem Management processes within ServiceNow ensuring rapid and effective issue resolution.
Service Catalog Management
- Spearhead the development and management of the Service Catalog ensuring accurate service offerings and smooth request fulfillment.
- Enhance user experience by streamlining automated workflows for service requests driving operational efficiency.
- Spearhead the development and management of the Service Catalog ensuring accurate service offerings and smooth request fulfillment.
User Training & Support
- Empower endusers and support teams by providing handson training in ServiceNow functionalities.
- Be the goto expert for all ServiceNowrelated queries and issues offering timely assistance and guidance.
- Empower endusers and support teams by providing handson training in ServiceNow functionalities.
Continuous Improvement & Innovation
- Take initiative in identifying opportunities for enhancing ServiceNow processes and workflows making a tangible difference in daily operations.
- Stay ahead of the curve by exploring new ServiceNow features and industry best practices implementing cuttingedge solutions.
- Take initiative in identifying opportunities for enhancing ServiceNow processes and workflows making a tangible difference in daily operations.
Requirements
Qualifications:
- Bachelors or Masters degree in Information Technology Computer Science or a related field.
- Proven experience in a ServiceNow Specialist role or similar capacity.
- ServiceNow Certified Implementation Specialist certification is highly preferred.
- Strong expertise in ServiceNow configurations scripting and integrations.
- Familiarity with ITSM ITIL frameworks and Agile methodologies.
- Excellent problemsolving abilities and communication skills.
- Ability to collaborate effectively with crossfunctional teams and stakeholders.
Benefits
Benefits:
- Competitive
- Buy
- Opportunities for professional growth and development.
- A collaborative and innovative work environment where your contributions matter.
Our client is an equal opportunity employer. We embrace diversity and encourage candidates from all backgrounds to apply. Ready to take your career to the next level Apply now and join a company where your expertise will be valued and recognized!
Required Experience:
Contract
Employment Type
Full-Time
Key Skills
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