Practice Manager
Practice Manager
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Job Description
If you are a current Linnaeus Associate you will need to apply internally. In order to do this please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Practice Manager
Salary:per annum
Location: Brighton & Hove Sussex
Job Type: Fulltime permanent
Hours: 40 hours per week
Wilbury is a boutique small animal practice in Hove built on a foundation of outstanding client and patient care kindness and empathy. We are looking for a dynamic Practice Manager to join our highly successful practice and help us continue in providing a supportive compassionate environment for both our clients and staff.
About the Role
As our Practice Manager you will be at the heart of our operations ensuring that our team has everything they need to continue delivering exceptional customer & patient care whilst maintaining our excellent team culture. You will be responsible for overseeing the daily running of the practice supporting our dedicated team and ensuring that we remain a beacon of empathy in the profession. This role is perfect for someone who thrives in a peoplefocused environment enjoys problemsolving and wants to make a real difference in a practice that is never too busy to be kind.
Key Responsibilities:
Oversee the financial operational and administrative management of the practice
Support and develop our team fostering a culture of wellbeing collaboration and continuous learning
Ensure excellent client service maintaining our reputation for compassionate customer focused care
Manage HR processes including recruitment training and staff development
Ensure compliance with industry regulations and practice standards
Work closely with the clinical directors to develop and implement business strategies
Develop and maintain our sustainability credentials.
Serve as a key link between Linnaeuss central support teams and the practice team developing effective and robust relationships
Line management of the client care team
Maintain and enhance the Wilbury culture of kindness respect professionalism and exceptional customer experience.
About You:
Experience in practice management (veterinary or healthcare preferred)
Strong leadership and people management skills with the ability to inspire and support a team
Business and financial acumen with experience in budgeting and operational management
Excellent communication and customer service skills
Knowledge of veterinary practice software IT systems and HR processes is desirable
Passionate about workplace culture and encouraging a growth mindset amongst your team
Possess an environmental conscience
Why Join Wilbury
At Wilbury Vets we believe in doing things differently. Our team is our greatest strength and we work hard to create an environment where everyone feels valued supported and empowered. We offer:
Competitive salary and benefits package
A beautiful working environment in our uniquely designed awardwinning practice
Opportunities for professional development and growth
A practice that values worklife balance and wellbeing
Environmental sustainability is at the heart of everything we do
A multi award winning practice Investors in the Environment Green Accreditation Cat Friendly Clinic Gold Dog friendly accreditation BVHA Practice design winner Linnaeus Practice of the Year
Benefits:
5 weeks holiday bank holidays Birthday Leave
External CPD funding
Extensive free online Linnaeus CPD program (specific to veterinary management and clinical skills)
Career progression opportunities within the Linnaeus Group
Staff discount schemes for veterinary services and products
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Ecar salary sacrifice scheme
Wellness program including:
Employee Assistance Program (EAP)
Eyecare voucher scheme
Free annual flu jab
Cycle to work scheme
Recruitment referral reward scheme
At Linnaeus we are committed to supporting the physical and mental wellbeing of our team members. We offer an extensive mental health support network including a team of Mental Health First Aiders (MHFA) and a confidential Employee Assistance Program (EAP).
Our Story:
The drive passion and energy to create a different type of vets were the starting blocks from which Peter and Anne built Wilbury:
We recognised that nurturing our team to grow and develop into the best version of themselves meant that we could offer exceptional and unrivalled client service alongside loving highly skilled care for our patients. It has been a 30year journey to this point making good choices over easy choices throughout. Along the way we have worked with and trained amazing people won multiple awards lost our hearts to so many pets and their people and designed a practice that cultivates the health and wellbeing of our team as well as being an oasis of calm. We believe that care comes from individuals not policies and have worked hard to attract a team of likeminded and experienced vets nurses and support staff each chosen for their talents and natural close connection to our values morals and ambitions. The team that you will join here understands we are so much more than the sum of our parts; it is a team on a journey to a bright future and we cant wait to meet you.
If you are an enthusiastic organised and compassionate leader looking to make a real impact in a practice that puts pets and their people first we would love to hear from you.
How to Apply:
To apply or for an informal discussion about the role please contact Christina Scimeca at . Please send your CV and a covering letter outlining why you would be a great fit for this role.
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Salary Value:per annum;
Salary Description: Depending on experience;
We are proud to be Linnaeus part of Mars.
Linnaeus is a forwardthinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health the largest veterinary company in the world allows us to focus on advancing the veterinary profession to provide industryleading pet care and unique career opportunities for our people.
Why Linnaeus
We pride ourselves in offering highquality excellence of service and clinical care for our clients and their pets
We lead on sustainability and collectively drive positive change for people pets and the planet
We prioritise your mental health and wellbeing valuing equity diversity and inclusion
We support your personal and professional development with bestinclass career frameworks and training programmes. We will empower and support you to grow your career from day one.
We team up within our Mars family in partnership for a stronger future.
Linnaeus is an equalopportunity employer and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.
At Linnaeus A BETTER WORLD FOR PETS starts with a better world for our people.
If you would like to apply for this role please click the Apply button or for more information or please reach out directly to our Talent Acquisition team at
Required Experience:
Manager
Employment Type
Full-Time
