Client Service Associate
Client Service Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We invite you to explore career opportunities at Aerobodies we seek to find a Client Service Associate to join the our Team.
Client service associates willinteract with customers on a daily basis providing them with information about products and services answering questions resolving issues and working with Team Members ensuring details and deadlines are met.
Role and responsibilities:
Conduct scripted survey calls for two high level clients
Submit data from calls into system called Web App as well on excel spreadsheet
Work closely with Project Manager to generate monthly reports
Oversight over teams performance and progress to ensure deadlines are met when Project Manager is unable to do so
Participate in virtual meetings with client(s) and assist with providing feedback and explanation of reports
Weekly meetings with Project Manager to discuss updates questions workflow etc
Qualifications:
Knowledgeable of Microsoft office especially Excel intermediate/advanced level
Effective and efficient communication skills verbal written and listening
Detail oriented able to notice items in the reports that may have been overlooked
Required Experience:
IC
Employment Type
Full Time
