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1 Vacancy
Job Description
We are currently seeking a Client Service Associate to join our team in Orlando FL. In this role you will act as the primary point of contact for our clients ensuring a seamless experience from initial engagement through project completion. Your ability to manage relationships coordinate with internal teams and provide high-level support will be essential to our ongoing success.
Responsibilities
Serve as a liaison between clients and internal departments
Handle client inquiries and resolve issues in a timely and professional manner
Maintain accurate records of client interactions and transactions
Support account management and project coordination activities
Track client satisfaction and provide feedback to enhance service delivery
Prepare and deliver reports updates and presentations as needed
Ensure all client requests are followed up efficiently and effectively
Qualifications :
Qualifications
Bachelors degree in Business Communications Marketing or a related field
13 years of experience in client services customer support or account coordination
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Professional demeanor with attention to detail and problem-solving skills
Additional Information :
Benefits
Competitive salary ($50000 $60000 annually)
Opportunities for career growth and internal advancement
Paid time off and company holidays
Comprehensive health dental and vision insurance
Ongoing training and development programs
Supportive and collaborative work environment
Remote Work :
No
Employment Type :
Full-time
Full-time