drjobs Client Service Associate

Client Service Associate

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1 Vacancy
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Job Location drjobs

Orlando, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are currently seeking a Client Service Associate to join our team in Orlando FL. In this role you will act as the primary point of contact for our clients ensuring a seamless experience from initial engagement through project completion. Your ability to manage relationships coordinate with internal teams and provide high-level support will be essential to our ongoing success.

Responsibilities

  • Serve as a liaison between clients and internal departments

  • Handle client inquiries and resolve issues in a timely and professional manner

  • Maintain accurate records of client interactions and transactions

  • Support account management and project coordination activities

  • Track client satisfaction and provide feedback to enhance service delivery

  • Prepare and deliver reports updates and presentations as needed

  • Ensure all client requests are followed up efficiently and effectively


Qualifications :

Qualifications

  • Bachelors degree in Business Communications Marketing or a related field

  • 13 years of experience in client services customer support or account coordination

  • Excellent communication and interpersonal skills

  • Strong organizational and multitasking abilities

  • Proficiency in Microsoft Office Suite (Word Excel Outlook)

  • Professional demeanor with attention to detail and problem-solving skills


Additional Information :

Benefits

  • Competitive salary ($50000 $60000 annually)

  • Opportunities for career growth and internal advancement

  • Paid time off and company holidays

  • Comprehensive health dental and vision insurance

  • Ongoing training and development programs

  • Supportive and collaborative work environment


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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