We are seeking an IT support technician to join our team using their technology skills to make us even more efficient. In this role the support person will work on all types of IT systems and assets assist with upgrades and fixes and provide training and support as needed. The ideal candidate will have a background in computer hardware and software network cable and hardware maintenance and some background in video.
Objectives of this role
- Maintain essential IT operations including operating systems applications servers laptops desktops software and hardware
- Handle broadcastcritical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Research and evaluate emerging video technologies hardware and software
- Serve as the subjectmatter expert supporting Mac OS X Windows and widely used software and applications such as Microsoft Adobe and industry software.
Responsibilities
- Install configure and support workstation software hardware printers and phones
- Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware and provide technical support when needed
Required skills and qualifications
- Knowledge of operating systems current equipment and technologies
- Excellent interpersonal skills
- Ability to maintain confidentiality of company information
Preferred skills and qualifications
- Bachelors degree (or equivalent) in computer science
- Project management experience
- Professional certification
Required Experience:
IC