Senior Advisor Community Engagement
Senior Advisor Community Engagement
Posted on :
14-04-2025
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1 Vacancy
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Job Description
Description
#LISC1
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
The Scarborough Subway Extension program is seeking a dynamic Senior Advisor to join our Community Engagement team to provide guidance and support to colleagues management teams key community groups and stakeholders. This critical team member will lead projects and work with other staff to advise and recommend actions on a variety of topics related to policy programs and construction issues to help Metrolinx be a good neighbour in the communities where it builds. Proactive communications planning and managing special projects are essential parts of the role.
What will I be doing
- Works collaboratively with members of the community engagement team across various programs the senior management team and subject matter experts across the organization to develop policies lead projects and manage contentious or emerging issues; provides subject matter expertise and advice to assist with planning and implementation to ensure successful outcomes.
- Build and maintain relationships with stakeholders/community groups by taking a holistic approach while interacting with them to address issues/concerns related to the project.
- Takes initiative to handle complex situations and multiple responsibilities independently to support Scarborough Subway line construction and to reduce its impacts on communities; identifies emerging construction issues that impact communities and urgency of immediate demands; mediates and resolves conflicts associated with construction issues ongoing work and between competing projects.
- Designs and implements stakeholder engagement strategies and seeks advice from the public about reaching shared goals of building the new subway while minimizing the impacts of construction on neighbourhoods across the city.
- Assesses and analyzes business operations to effectively evaluate options and manage programs and special projects using project management tools to ensure established timelines and resources are maintained.
- Initiates and supports development of reports presentations engagement and communication strategies and plans in collaboration with business units across the Communications and Community Engagement teams. This includes developing reviewing and analyzing reports presentations and communication documents prior to dissemination to ensure consistency quality and good flow of information.
- Develops data in dashboards and synthesizes meaningful information for reporting analysis and presentation purposes for use by senior management internal business units and stakeholders.
- Leads and/or works with cross functional teams to coordinate information requests develop progress updates manage distribution of information while utilizing influencing skills to achieve desired outcomes.
- Manages the development and flow of useful timely and accurate information between the business unit and a broad range of external stakeholders (e.g. community organizations city staff business partners).
- Supports the coordination and development of presentations to support internal and external conversations/connections.
- Responds to enquiries provides advice and makes decisions in accordance with established legislation policies and procedures.
- Develops and maintains a strong network with internal and external partners to coordinate projects set priorities and deadlines and share best practices.
- Leads continuous improvement projects using LEAN methodology and best practices to create operational efficiencies in the Communications division.
What skills & qualifications do I need
- Completion of a degree in public administration communications public relations urban planning or related field or a combination of education training and experience deemed equivalent.
- Extensive experience ideally in the public sector developing outreach and communications materials; managing special projects complex and sensitive issues/tasks and timely flow of information along with stakeholder interaction.
- Demonstrated project management experience to plan organize and coordinate internal and external resources engaged in communications project activities to meet timelines budget limitations and adhere to quality control standards and best practices.
- Strong influencing/negotiating as well as political acumen capabilities to deal with a variety of stakeholders agencies and staff to ensure successful outcomes and achieve goals.
- Analytical skills to analyze business needs and identify and assess communications risks and impacts on company reputation and develop recommendations for corrective action.
- Interpersonal and oral/written/presentation communication skills to facilitate public meetings present at public events and write a variety of communications products presentations and reports
- Knowledge of the theory principles and practices of stakeholder management public relations and communications.
- Proficiency in computer applications including MS Office (e.g. Outlook Word Excel PowerPoint).
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equitydeserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at:or email .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send timesensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants with the recent implementation of the Internal Mobility Policy the internal recruitment process has changed for nonunion roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policybefore submitting your application.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LISC1
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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