Customer Account Manager
Customer Account Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide evergrowing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.
Job Description
What is the purpose of this Role
Responsible for proactive support and service to an assigned portfolio of small to mediumsized clients via telephone or email.
Accountabilities for your role what are you expected to do
Responsible for proactive support and service to an assigned portfolio of small to medium sized
Elavon clients via telephone or email.
Responsibilities include account maintenance growth increased profitability overall Client satisfaction and projects and to identify opportunities to enhance the profitability of the client relationship.
Sells a full range of merchant processing products and services. This role is the escalation point for both internal and external client issues.
Technical Competencies for your Role what are you expected to know
Emerging relationship building and selling skills
Ability to analyse information received from various sources and synthesize into reports presentations and proposals
Strong problemsolving skills
Strong organization and project management skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Proven customer service/relations skills
Proficient computer skills especially Microsoft Office applications
Excellent presentation interpersonal verbal and written communication skills
Qualifications Required to perform your Role
Bachelors degree or equivalent work experience
Zero to two years of client management experience
Fluent in German and English
Sales experience
Fitness & Probity This role is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011.
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
We offer an exciting fastpaced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Required Experience:
Manager
Employment Type
Full-Time
