Community Manager
Community Manager
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Job Description
Job Location: Onsite Hybrid or Remote (from approved states)
Job Classification: Full time
At Velan Studios we foster a culture of curiosity. Our games embrace diversity and are fueled by the adventurous spirit of our team. We are the creative minds behind titles like Mario Kart Live: Home Circuit Knockout City Hot Wheels Rift Rally Bounce Arcade and Midnight Club with multiple new projects in the works! Our studios mission is to pioneer groundbreaking gaming experiences and reimagine play in new ways. Were committed to pushing the boundaries of traditional gaming blurring the lines between reality and fantasy and revolutionizing the industry one game at a time.
We are looking for a capable Community Manager to strengthen the connection between players and the studio focusing on the communitys role in the open development process. In this role you will foster a positive and welcoming environment where players feel heard valued and engaged. You will develop and execute community strategies maintain open lines of communication and manage the player feedback loop.
Responsibilities
- Develop and execute community engagement strategies across Discord Steam Reddit social media and other platforms.
- Act as the primary point of contact for the community responding to player questions concerns and feedback in a timely manner.
- Develop and enforce community guidelines to maintain a positive and inclusive environment.
- Manage the player feedback loop ensuring a consistent and smooth loop between community feedback and the development teams to improve game quality and player satisfaction.
- Build and maintain strong relationships with players ensuring they feel connected to both our games and our studio.
- Plan and host dev diaries developer Q&As livestreams and other interactive developer/community sessions.
- Organize and manage community events including contests tournaments ingame activities and other engagement initiatives.
- Work closely with the rest of the marketing team to ensure consistent messaging and branding across all channels.
- Track engagement and sentiment metrics adjusting strategies to optimize community growth and participation.
Requirements
- At least 2 years experience managing online player communities. Bonus points if youve shipped a game or two! Ideally a candidate has taken a project from announce through launch and beyond.
- A passion for video games and a deep understanding of gaming communities and what players are interested in frustrated by and find funny.
- Be comfortable and confident oncamera for both filmed and livestreamed content.
- Effectively convey ideas through written and verbal communication that is both creative and clear.
- Thrive in a fastpaced environment where things often change on short notice.
- Be comfortable with Microsoft Office Photoshop OBS and other creative tools.
Were thrilled that youre considering joining our team. We want to let you know that candidates who can work onsite in our Troy NY studio are highly preferred. We believe that working together in person can foster better collaboration and creativity and were excited about the opportunity to have you right here with us. Velan Studios is made up of a team of remote hybrid and onsite employees with hybrid and onsite team members operating from our Troy NY office.
The salary for this position is typically within the range specified below* per year. Please note that the actual base pay may vary based on factors such as your qualifications skills experience and other relevant considerations. In addition to your salary our comprehensive compensation package includes various perks such as potential annual bonuses (though they are not guaranteed) health dental vision life and disability insurance a retirement savings plan paid holidays and flexible timeoff benefits.
*salary range: $65k $90k annually
Velan Studios is dedicated to building a diverse inclusive and authentic workplace so if you are excited about a role but your experience doesnt align perfectly we encourage you to submit a General Application. Velan Studios is an equal opportunity employer that is committed to inclusion diversity and providing a workplace free from discrimination and harassment. We seek to create a work culture that matches the diversity of our players.
Required Experience:
IC
Employment Type
Full-Time
