ZOHO Admin
ZOHO Admin
Posted on :
15-04-2025
Employer Active
1 Vacancy
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Job Description
- Deliver technology solutions that are critical to the daytoday operations and continued growth of the business
- Participate in requirementsgathering sessions with business users
- Document requirements for new features data capture process functions reports and training
- Functional and System Knowledge
- CRM customization and assisting CRM Implementation
- Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps
- Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM Creator and other Zoho Apps
- Configuring APIs integration with various systems and Zoho Testing creation of screens functionality and UI in Zoho Creator.
- Understand system integrations and dependencies
- Analyze impact of changes on systems and integrations
- Process mapping and workflow creation
- Must Have a Functional & Technical Understanding of Zoho applications.
- Managing all Zoho applications for internal teams including workflows knowledge base setup and user access management.
- Understand requirements by function and setup processes in Zoho
- Ensure smooth running of existing applications and handle any kind of challenge being faced by the team
- Setup knowledge for users by the team to learn and execute their set of processes
- Identify opportunities for integration with external apps
- Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues
- Train users to utilize their specific Zoho apps for their use case
- Plan implement and manage process change initiatives with respective department heads.
- Configuration of core Zoho Applications like CRM Desk Creator Project Campaign etc.
- Act as internal Zoho Support desk to troubleshoot queries/issues.
- Conduct monthly reviews with teams to understand adoption/improvements
- Plan implement and manage process change initiatives with respective department heads
- Use data and reports to make evidencebased decisions to increase Zoho adoption
- Coordinating with an external vendor to implement changes in ZOHO.
Requirements
- Minimum 5 years experience in Zoho Application.
- Handsoff experience/inclination to work with Zoho applications.
- Configuration on Zoho CRM Desk Project
- Workflow / Custom Functions / Blueprint configuration on Zoho.
- Understanding of Business Processes
Employment Type
Full-Time
Key Skills
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