The Market Quality and Patient Safety Director is a senior leadership role responsible for overseeing the quality and patient safety initiatives across all the HighPoint Health with Ascension St. Thomas Market. This includes Sumner Riverview Trousdale and other hospitals that may be added later to the system. This position ensures the effective tracking reporting and improvement of clinical quality metrics with a strong focus on advancing performance on CMS Star ratings and Leapfrog assessments. The Director will work closely with the Quality directors and physician leaders at each facility to implement evidencebased strategies and best practices aimed at enhancing patient care outcomes safety and overall quality performance. They will also coordinate with Ascension St Thomas Quality leadership to share best practices and report outcomes.
Minimum EducationBachelors degree in Nursing Healthcare Administration or a related field (required).
Masters degree in Healthcare Administration Public Health or related field (preferred).
Required Skills Strong knowledge of regulatory requirements and quality improvement methodologies (e.g. Lean Six Sigma PDSA).
Excellent analytical and data management skills including experience with quality reporting tools and dashboards.
Exceptional leadership communication and interpersonal skills with the ability to engage stakeholders at all levels.
Ability to work collaboratively in a fastpaced dynamic healthcare environment.
Strong problemsolving and decisionmaking skills particularly in highpressure situations.
Required SkillsLicenses: Current RN licensed by TN Board of Nursing or compact state if education is in Nursing
Certifications: Certified Professional in Healthcare Quality (CPHQ) or similar certification (preferred).
Board certification in Healthcare Quality or Patient Safety (preferred).
Minimum Work Experience
Experience in healthcare quality management and patient safety with demonstrated expertise in leading quality improvement initiatives in a hospital or healthcare setting.
Experience working with CMS Star ratings Leapfrog Hospital Safety grades and other quality performance metrics.
Proven track record of successfully driving quality improvement strategies and achieving measurable improvements in patient care outcomes.
Prior experience in leaderships role with crossfunctional team management responsibilities.
Required Experience:
Director