Applications Support Specialist
Applications Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Nexstar is seeking an Applications Support Specialist. This position will primarily focus on supporting end users by answering questions and troubleshooting issues related to businesscritical applications. Qualified applicants should have good analytical problemsolving skills a fundamental understanding of accounting principles the ability to work independently and with minimal supervision and a high level of selfmotivation.
Duties and Responsibilities:
- Provide system & functional support and participate in troubleshooting incidents for all supported applications working closely with endusers and infrastructure teams.
- Take ownership of ticket resolution for incidents and requests
- Triage service requests performing routine support tasks and system admin duties and working with external resources/vendors to resolve more complex requests.
- Knowledge and support of ERP releases version updates and changes including testing and supporting business users in a testing environment.
- Ability to train end users with the functionality of businesscritical applications as it relates to best practices.
- Ensure system compliance with industry standards and best practices for data security and privacy.
Qualifications
- Preferred Bachelors degree in Computer Science Information Technology Information Systems or related fields.
- Strong analytical and problemsolving skills with a passion for getting to the root cause of issues.
- Excellent verbal and written communication skills with the ability to collaborate effectively with crossfunctional team members.
- Experience of 3rd party solutions and integrations is helpful.
- Experience with MS Word/Excel/PowerPoint/workflow approvals/Document Management and repository.
- Ability to manage and prioritize workload without supervision.
- Eagerness to continue to learn and develop your technical skills by staying current with emerging trends advancements and best practices in relevant technologies and the ability to assess organizational alignment.
- Basic knowledge of Microsoft SQL database (Querying and creating scripts)
- The ideal candidate will have general knowledge of Power Platform Active Directory and related technologies as well as general accounting fundamentals.
- Prepare documentation of system configurations processes and procedures.
ecialized Requirements
- Dynamics 365 Finance & Operations
- Answering technical and functional support ticket.
- Assisting with the administration duties for D365 F & O and the integrated applications
- Configuring and maintaining modules (General Ledger Accounts Payable Fixed Assets and Workflows)
- System testing
- Manage and maintain user access across D365 applications and related environments
- Document Management Systems (DocLink)
- Ability to create and or maintain custom forms workflows and event management.
- User access
- Ability to write and understand SQL queries.
- Basic understanding of OCR (Optical Character Recognition) and document capture.
#LIOnsite
Required Experience:
Unclear Seniority
Employment Type
Full-Time
