Position Summary
WinstonSalem State University WSSU is seeking a dynamic and dedicated professional for the position of Residence Education Coordinator REC within the Department of Housing and Residence Life. The REC will play a key role in enhancing the residential experience for students providing leadership guidance and support to foster a positive and engaging campus environment The REC will be responsible for overseeing the operations of assigned residence halls or livinglearning communities supervising and supporting Resident Advisors (RAs) and developing and implementing educational and communitybuilding programs that support students academic personal and social growth. Key Responsibilities: Residential Community Development: Develop implement and evaluate residential education programs that enhance student engagement leadership and personal development. Foster a supportive and inclusive residential community where students feel connected to the university and their peers. Collaborate with students to plan events and programs that meet the needs and interests of the residential community. Supervision and Training of Resident Advisors (RAs): Recruit hire train and supervise a team of Resident Advisors in assigned residential areas. Provide mentorship coaching and regular feedback to RAs to ensure they are effectively carrying out their responsibilities. Organize and lead regular staff meetings training sessions and professional development opportunities for RAs. Student Support and Crisis Management: Serve as a key resource for students in crisis providing support for issues such as mental health concerns roommate conflicts academic challenges and personal emergencies. Respond to emergencies and conduct followup to ensure the safety and wellbeing of students in residence. Provide referrals to campus resources such as counseling services academic advising and student health services as needed. Residential Operations and Administration: Oversee the daytoday operations of assigned residence halls including maintaining order ensuring facilities are wellmaintained and enforcing university policies and procedures. Assist with room assignments student checkins/checkouts and responding to student inquiries or concerns regarding housing. Maintain accurate records and documentation related to incidents program participation and student interactions. Collaboration with Campus Partners: Partner with academic affairs student services and other campus departments to ensure an integrated approach to student development and success. Support the implementation of universitywide initiatives and collaborate on programs that enhance student life and learning. Assessment and Evaluation: Collect feedback from students RAs and other stakeholders to assess the effectiveness of residential programs and services. Analyze program data and feedback to make datadriven recommendations for continuous improvement.
Preferred Years Experience Skills Training Education
Education: Masters degree in Higher Education Student Affairs Counseling or a related field (or the ability to complete a Masters degree within 2 years of employment). Experience: Minimum of 2 years of professional experience in residence life student affairs or a related field including experience in student support programming and supervision. Skills and Knowledge: Strong communication and interpersonal skills with the ability to work effectively with a diverse student body faculty and staff. Knowledge of student development theory conflict resolution strategies and best practices in residence life. Ability to manage multiple tasks and responsibilities maintaining attention to detail while working in a fastpaced environment. Experience with crisis management and the ability to respond calmly and effectively to emergency situations. Proficiency in using technology for communication documentation and program assessment. Commitment to fostering diversity equity and inclusion within the residence halls and across campus.
Required Experience:
IC