Product Manager
Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At Klipboardweve introduced a flexible hybrid work policy where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.
Klipboard provides specialist software services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions Klipboard has a wide range of clients includes wholesalers distributors merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK Ireland The Netherlands South Africa Kenya and North America. Our mission is simple: to design and deliver high performance integrated ERP solutions that enable our distributive trade customers to source effectively stock efficiently sell profitably and service competitively
52 of field service businesses globally have no software for operating their business therefore representing a huge opportunity for our growth. We are currently growing at a rapid pace with more and more people across 12 countries using Klipboard to manage their field service business operations
At KCS the primary role of the Product Manager is to take ownership of the product backlog and to manage the delivery of any new features or fixes for the product. They work with the Development Team to ensure there are clear priorities and development goals which deliver maximum value to the business and our customers.
Key Responsibilities:
- Be the go to product contact for the development team and be available to carry out any demos and lead any requirement gathering or story mapping workshops with customers and stakeholders
- Elicit customer and stakeholders requirements translating them into features with architect guidance and product backlog items that can be worked on by the Development Team to meet the acceptance criteria
- Manage refine and prioritise the product backlog determined by Product Management to ensure it is in a healthy state to aid with release planning
- Actively participate and contribute in all Agile team ceremonies to help coach the team on what the minimal viable solution needs to achieve in order to solve the users problem
- Set sprint goals for the Development Team then manage and report any release delivery risk (quality or timescales etc) to Product/Project Management teams so they can manage stakeholder expectations
- Review any release documentation before it is published by the Development Team to ensure it articulates change benefits and carry out any user acceptance testing before any release is completed
Skills Knowledge and Experience:
Experience & Knowledge:
- Experienced in working with different levels of people of low or high technical ability to solicit requirements with a focus on the problem and value statements not the end solution
- Experienced in creating maintaining and prioritising product backlogs using product management tools (e.g. JIRA or Azure DevOps)
- Experienced in working within an Agile delivery framework for business management software development companies (e.g. Scrum or Kanban)
- Experienced in leading developing and coaching a team to build a collaborative selforganised culture and team spirit
- Working knowledge of overall software development life cycle processes and best practices (e.g. development testing and deployment)
- Working knowledge of the Kerridge Commercial Services markets/customers and use cases in which our core ERP products are present
Skills & Qualities:
- The ability to communicate clearly requirements effectively from both a functional and nonfunctional perspective to form any acceptance criteria and delivery for the team
- The ability to build and maintain strong and trusted relationships with both your team and key stakeholders
- The ability to influence and motivate stakeholders and team members to achieve objectives
- The ability to facilitate and lead any required team or stakeholder workshops with objective purpose
- The ability to act decisively and communicate direction to the team on any priorities or risks
- The ability to adapt to change and successfully manage risk whilst reducing any impact on velocity
- The ability to prioritise organise and plan their work and to seek improvement where required
- Must have a proactive positive open and collaborative approach to working with others in a team
- Must be open to learning new skills and selfdevelopment to drive both personal and team growth
- Must be comfortable in giving feedback at all levels with integrity as well as receiving it to build trust
Company Info
You may also have seen from our recent posts that we are excited to begin sharing our new company name Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution automotive retail rental transport management manufacturing and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard weve introduced a flexible hybrid work policy where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.
Equal Opportunities
As a global company we value and respect the diversity of our workforce aiming to empower everyone to embrace each others differences. We are committed to creating an inclusive workplace where diversity equity and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce where creativity and valuing differences enable us all to thrive and sparks innovation.
If you require any help adjustments and/or support during the interview and offer process then please advise our TA or HR team.
Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However we recognise that skills and experience come in many forms and we encourage you to apply even if you dont meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills we would love to hear from you!
Toall recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CVs from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. If you wish to be considered for our PSL then please emailhowever please note we receive a high volume of requests and we are unable to accept them all
#LIHybrid
Required Experience:
IC
Employment Type
Full-Time
