Role: Director of Product
Location: London on-site
** Visa sponsorship is available for this role**
Hi Im Slava CEO at Zen Educate
Were looking for a Director of Product to help lead us into the next chapter of growth. If youre deeply passionate about solving real world problems and get a kick out of turning chaos into clarity then keep reading.
Why this role exists
Schools in the UK and US spend over 12bn a year on agency staff and 3.6bn of that goes straight into the pockets of recruitment agencies. Thats why weve built an alternative.
Zen is an all-in-one digital platform that gives schools full control over how they find vet and manage temporary educators. Think tech startup but solving a painfully human operational and systemic issue in education staffing. Our platform is built to be scalable and intuitive designed in close collaboration with schools and educators to fit seamlessly into existing school workflows. School leaders can search book and manage staff in real time while gaining full visibility and control over their spend and compliance.
Weve built the foundations:
A real-time booking platform used daily by thousands of schools and educators.
Compliance and payroll infrastructure that automates complex tasks
Tools that save our internal ops team hours a day and scale our service
30M saved for schools so far and counting
But the next phase Thats bigger. And thats where you come in. Youll be reinventing how schools find and trust the people teaching our kids.
What were looking for
Youve led a prod org with multiple teams. You obsess over customer needs and know how to balance shipping fast with building right. Youre as comfortable in the weeds as you are aligning strategy with execs. You set a high-bar for your team and are skilled at coaching them to be the best versions of themselves.
Some traits that usually correlate with success in this role:
You drive clarity in ambiguity
You care more about real world outcomes than rigid roadmaps
Youre product led not process led
You can align teams not just ideas
You love finding simple answers to complex problems
This isnt a Chief Strategy Officer role in disguise. Its a builder role. Youll work closely with Engineering Design Ops and Sales to shape and scale the products that power Zen.
What your first 6-12 months might look like
Youll join a high-performing team thats already shipping daily and youll help us level up how we:
Define the product strategy and vision for the short-term medium-term and long-term
Drive the culture of the entire organisation to be product first
Roll out new products as we extend our offering beyond the core marketplace to Human Capital Management software for Schools. Youll have experience rapidly iterating to land product-market fit of new products while not losing sight of a core product in hypergrowth
Be a key member of the management team working closely with your counterparts across the organisation to deliver outcomes that matter
Build and coach a high functioning product delivery org - youll inherit a great team of PMs and youll coach them to be generational talents in their domain
Support the priorities of multiple teams without losing focus on the bigger picture
Along the way youll probably try three experiments and two of them might fail. Thats fine with us. We value thoughtful risk-taking fast learning and momentum over perfection. Our only competitive advantage is the velocity of learning.
Who youll work with
Were a 300 (and growing!) team operating across the UK US and Canada. Were well funded default alive growing fast and have tremendous unit economics. Simply put were doing really well by doing good. As such were a passionate group of missionaries rather than mercenaries. Were looking to find someone who shares our passion for the mission of making education better.
What you might like or dislike
Every place makes tradeoffs based on what they value and where they are in their journey. Heres a list of things you might find useful in figuring out if this is the right role for you. If we end up chatting feel free to dig deeper into any of them.
Outcomes over dogma - were practical in trying to drive an outcome. That means we make tradeoffs to lean heavier on other levers like sales and operations when it makes commercial sense to do so. We want a leader who will obsess about driving a Product First culture but understand that Product is one of many ways we win
First principles reasoning rather than replicating other companies best practices - we believe every situation has nuance. Experience is an input in decision making but not the only input. The executives at Zen that do best are endlessly curious and looking to deconstruct problems to first principles. Theyre not just making decisions because theyve seen them work at previous companies.
Slope and passion over Y Intercept. High-trajectory individuals with a passion for what they do very quickly lap those with a higher initial starting point in their domain but slower trajectory. That means Executives at Zen often end up spending more time up-front investing in the upskilling of colleagues from non-traditional backgrounds but it quickly pays dividends many times over.
Interested Lets go!
If youve made it this far and youre excited then hit apply. If the timing isnt right or youre not sure its a right fit reach out anyway. Were always open to talking to those who believe in our mission.
Lets build something that actually matters.