Patient Services Coordinator
Patient Services Coordinator
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1 Vacancy
Job Description
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Familyfocused benefits
Wellness incentives
Ongoing mentorship development leadership more
3pm 11:30p / Full Time / 40hrs
Description
JOB DESCRIPTION:
- This position serves as a key role in the patients experience serving as their first point of contact upon arrival to Emory facilities for clinical appointments.
- Job responsibilities will include providing excellent customer service to the patient while welcoming and checking them in for their appointments; communicating with patients families and staff to trouble and meet patient needs while waiting to see their provider; following approved standard operating procedures to complete technical and administrative functions such as arriving appointments confirmation and updating of patient demographics registration and insurance information scheduling entering referrals providing information about insurance coverage collecting copays.
- This position will work regularly with patients families providers clinical and nonclinical staff and is a critical component to ensuring patients have a smooth and positive experience with Emory.
MINIMUM QUALIFICATIONS:
- High school diploma/GED preferred and twelve 12 months of experience in Healthcare or customer service industry OR currently enrolled in an accredited bachelors degree program. .
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs 033 of the work day (occasionally); 1125 lbs 3466 of the workday (frequently); 0110 lbs 67100 of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Bloodborne pathogen exposure Biohazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.
Required Experience:
IC
Employment Type
Full-Time
