Account Representative Employee Benefits
Account Representative Employee Benefits
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$ 68640 - 75000
1 Vacancy
Job Description
This role can be Hybrid or Remote in Southern CA
THE OPPORTUNITY:
HUBs Customer Service professionals provide critical support to our customers through account management claims management daytoday client oversight and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources you will be amongst some of the industrys top talent to help guide and support our customers needs and provide them with innovative solutions.
The Employee Benefits Account Representative I works collaboratively with the Producer and Account Team managing a book of business. Coordinates and provides daytoday service for employee benefits clients by maintaining client relationships supporting client retention maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues. The Employee Benefits Account Representative I role is focused on the mid to large group market segment.
- Manages client relationships and executes on all deliverables from strategic planning with stewardship reports renewal and marketing process open enrollment and special projects.
- Manages claims and coverage issue resolution for clients employees when elevated from HR or Hub Internationals MyBenefitsChampion call center.
- Provides assistance with clients billing and eligibility audits and on occasion may conduct these audits for clients independently.
- Advises and guides clients in compliance matters.
- Develops open enrollment presentations in Microsoft PowerPoint software and conducts benefits webinars and/or records Brainshark presentations for employees and HR Managers.
- Creates employee benefit booklets in conjunction with the C&D Team using Microsoft PowerPoint and Microsoft Publisher software.
- Facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices.
- Creates and distributes MyBenefitsChampion communication materials.
- Communicates MyBenefitsChampion utilization trends to clients.
- Participates in and supports new carrier plan or vendor implementation including benefits administration system buildout and project management.
- Performs contract review and facilitates preparation of SPD Wraps Cafeteria and POP Plan documents.
- Prepares master group files client contact sheet and maintains carrier files.
- Supports the Account Executive in of the client strategy.
The expected salary range for this position is $68640.00 to $75000.00 and will be impacted by factors such as the successful candidates skills experience education and licensing certifications geographic location approved salary budget as well as the specific positions business line complexity scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which includes health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paidtimeoff benefits eligible bonuses and commissions for fulltime positions 30 hours or more).
WHAT YOU BRING TO THE TABLE:
You are perfect for this opportunity if you:
- Bachelors degree preferred.
2 4 years of related experience working as an Account Manager Account Representative and/or a Benefits Analyst in the employee benefits arena (equivalent combination of education and experience is acceptable). - Must hold a valid CA Life Agent license or will obtain.
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Bilingual in English and Spanish a big plus.
- To perform this job successfully an individual should be proficient in Microsoft Office including Excel Word and Power Point; Knowledge of Project Management software and database software is preferred.
- Team Work Supports everyones efforts to succeed.
- Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Initiative Volunteers readily; Undertakes selfdevelopment activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Quality Management Demonstrates attention to detail.
- Project Management Ability to participate on a team lead and manage resource coordination and projects and adhere to deadlines
If this describes you then keep reading.
WHY CHOOSE HUB:
Throughout our network of more than 450 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.
We are the perfectfit if you:
- Are seeking a progressive work environment at a rapidly growing organization
- Have a desire to help others protect their future
- Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
- Are focused on learning and development to enhance your industry knowledge and expertise
- Are a selfstarter willing to invest time and energy to learn the technical aspects of our business
- Believe in integrity and building success by developing relationships with others
LIKE US SO FAR
Take the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction. Apply online today!
Are you a veteran Disabled We welcome ALL candidates and are proud of our wonderfully diverse employee population.
Department Account Management & ServiceRequired Experience: 25 years of relevant experienceRequired Travel: Up to 25Required Education: Bachelors degree 4year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
