Senior Consultant - Veeva RIM - Managed Services Remote
Senior Consultant - Veeva RIM - Managed Services Remote
Posted on :
15-04-2025
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1 Vacancy
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Job Description
Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. Were not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC) legally bound to balancing the interests of customers employees society and investors.
The Role
Managed Services are provided to our R&D customers after they go live with Veeva applications. We aim to be ourcustomers trusted partners and ensure they leverage the additional value Veeva applications offer.
Our Managed Services Team comprises 90 consultants in Europe of which 15 are in the Regulatory Team. Due to the rapid growth of our client portfolio we are growing our team every year and opening many career opportunities for our new and existing employees. We hire people from industry tech and consulting which adds diversity to our team.
Are you passionate about technology and life sciences Would you like to be an advisor to our customers
As a RIM Senior Consultant you will support a group of customers assigned to you think companies such as Merck Bayer Novo Nordisk AstraZeneca and many others. Your task will be to understand their business processes provide guidance discuss Vault changes and apply all the required configurations. You will also actively collaborate with other teams at Veeva shape ideas enhance our delivery model and work closely with our product management team to communicate the customers requirements and meet the evolving needs of the industry.
To thrive in this role you are likely a techsavvy person. You have been configuring supporting or implementing software solutions. You enjoy working with customers speak fluent English and have strong communication and presentation skills.
What Youll Do
- Help to keep up to date and implement new features within the Veeva Vault Regulatory Suite
- Work closely with customer business and IT staff to understand their requirements
- Think critically to help design the solution your customers request as well as the solution they have not requested but may need
- Act as customer liaison managing communication between implementation and maintenance teams customer stakeholders and internal Veeva Product teams
- Guide customers in adopting Vault and industry best practices as part of postimplementation programs focused on the holistic success of the customer
- Drive change management methodology at our customers switching from onpremise to SaaS solutions
Requirements
- Solid experience with configuring supporting and implementing software solutions ideally content management software
- Experience working in a Consulting and Customer facing role managing customer expectations
- Excellent verbal and written communication skills in English
- Proven ability to work independently in a fastpaced environment comprehending and translating
- At least a bachelors degree
- This is a remote fulltime role with Veeva. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position
Nice to Have
- Proficiency in additional European language(s)
Perks & Benefits
- Private medical insurance
- Health & wellness programs
- 1 charitable giving program
- Mentorship programs
#RemotePoland
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender race ethnicity religion politics sexual orientation age disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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