Surgery Scheduling Supervisor

Premier Orthopaedics and Sports Medicine is looking for aSurgery Scheduling Supervisor to join our central Surgery Scheduling department!

The Company: Premier Orthopaedics is a fullservice orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the Healthcare Outcomes Performance Company (HOPCo) we have grown to over 50 specialty locations and over 100 physicians across the Greater Philadelphia region!

Were proud of the company weve built as weve grown to over 1000 employees to make Premier a place that people love to come to work every day

AtPremier Orthopaedics we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Competitive Health Pharmacy Vision and Dental Plan Benefits
• Disability and Protective Benefits
• HSA with qualifying HDHP plans with company match
• 401k plan with company match
• Employee Assistance Program that is available 24/7 to provide support
• Benefits eligibility on the 1st of the month after hire date!

ESSENTIAL FUNCTIONS

• Coordinates schedules of multiple resources including outside facilities (i.e. providers physical resources and clinical staff schedules).
• Gathers pertinent information from insurance carriers physicians to make certain the patients financial obligation for services.
• Call patients to schedule surgery within 48 hours of being entered into referral plus by the medical assistant and schedule all preop and postop appointments for the patient.
• Provides ongoing communication with patients regarding precertification authorization financial counseling and scheduling process.
• During the financial counseling session collects patients responsibility via telephone or instructs patients to bring required payment to their Preop appointment.
• Communicates clinical instructions needed for appointments/procedures.
• Updates system for any changes or additions to the schedule.
• Accurately updates patient information in the practice management system and EMR.
• Ensures that canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
• Initiate authorization for surgery promptly. Obtain authorization for surgery at least 48 hours before the procedure. If authorization is not obtained within 48 hours of the procedure make plans to reschedule the procedure.
• The job holder must demonstrate current competencies for the job position
• Provides supervision of employees in the department.
• Provides clinical and technical direction and guidance to team members.
• Organize department huddles.
• Assists in the implementation of department process improvements.

EDUCATION

• High school diploma/GED or equivalent working knowledge preferred.
• 5 years of surgery scheduling or related experience.
• Supervisory experience preferred.
• Will work closely with the Manager of Surgical Scheduling to manage scheduling processes/workflows
• Assist with setting surgical protocols and standardize work practices as needed
• Assist with recruitment training disciplinary actions performance reviews and time/attendance
• Must be able to communicate effectively with physicians patients and the public and be capable of establishing good working relationships with both internal and external customers.

Required Experience:

Manager