Quality Manager
Quality Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Quality Manager at the West Memphis AR facility plays a missioncritical role in safeguarding product integrity and operational excellence for the only Bosch Power Tools distribution center in the United States. This site sets the standard for quality and performance across the North American market. The role is responsible for establishing and enforcing Quality Systems plans procedures and practices to ensure ISO compliance drive continuous improvement and mitigate risk. This position leads a team of 1015 quality professionals and partners crossfunctionally to uphold Boschs global quality standards while optimizing cost cycle time and customer satisfaction. The Quality Manager holds the authority to halt production or shipments in cases of noncompliance and drives accountability through rigorous system audits performance metrics and process discipline.
Primary Responsibilities
Lead implementation of Bosch QMMaligned quality system procedures across the facility.
Maintain ISO 9001:2008 registration and audit readiness.
Drive enforcement of incoming inprocess and outbound quality audits.
Install visual management systems to monitor KPIs in quality cost productivity and delivery.
Benchmark quality performance against PTNA and Bosch global standards.
Partner with crossfunctional teams to improve quality cost customer satisfaction and delivery performance.
Present improvement plans and execute approved projects to drive facilitywide gains.
Manage and develop 1015 direct reports including supervisor QA inspectors and auditors.
Support engineering and BPS (Bosch Production System) teams in system compliance and quality initiatives.
Oversee quality operations in the Distribution Services Postponement (DSP) area including new product introductions.
Drive corrective action and rework processes with vendors using Bosch 8D methodology.
Define internal packaging requirements and ensure compliance across domestic and international vendors.
Qualifications :
Education Requirements
Bachelors degree in Science Engineering or Technology (required)
MBA or other postgraduate education (preferred)
Certification as a Lead Auditor (CQM CQE CQA ASQ) required
8 years of commensurate experience may substitute for degree requirements
Qualifications & Competencies
Strong working knowledge of Bosch Quality Systems and audit standards
Advanced experience in Quality Assurance and Lean Manufacturing techniques
Proven supervisory and leadership experience in quality environments
Proficient in Microsoft Office (Excel PowerPoint Outlook)
Ability to influence at all levels; crossfunctional leadership capability
Strong communication skills written and verbal across multiple levels
Demonstrated application of PTNA Service Quality behaviors
Key Skills
Hard Skills
Logical problemsolving and analytical capability
Financial acumen including budgets and cost control
Personnel management in a highvolume automated distribution environment
SAP Blue Yonder JDA or similar WMS systems proficiency
Expertise in QA methodologies and Bosch audit systems
Soft Skills
Expertlevel communication collaboration and moderation
Strong leadership and coaching mindset
Proficient in change management and strategic thinking
Experience working across diverse cultural environments
Ability to manage and influence multiple stakeholders
Physical Requirements
Sitting: Continually
Walking/Standing/Mobility: Occasionally
Keyboarding: Continually
Lifting/Pushing/Pulling: Rarely 1025 lbs.
Twisting Stooping Reaching Kneeling: Rarely
Climbing/Crouching: Rarely
Sensory Requirements
Frequent talking and hearing (in person and by phone)
Corrected vision required
Environmental Conditions
Occasional exposure to temperature changes dust noise or packaging chemicals
Periodic use of safety equipment required
Additional Information :
This position is eligible for relocation assistance in accordance with Bosch corporate policy.
BOSCH is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives
- FIRST Robotics (For Inspiration and Recognition of Science and Technology)
- AWIM (A World In Motion)
Equal Opportunity Employer including disability/veterans.
Thanks to the work of every associate Bosch has been recognized for awardwinning culture by the following organizations:
- Great Place to Work Certified 2024
- Fortunes Worlds Most Admired Companies 2024
- Americas Best Large Employers 2024
- Americas Best Employers for Diversity 2024
- Americas Greatest Workplaces for Women Newsweek2024
- Greatest Workplaces for Diversity Newsweek 2024
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
The U.S. base entry salary for this fulltime position starts at $112900. Compensation offered is dependent on the facts and circumstances of each opening. We take into consideration several factors including but not limited to the minimum requirements outlined in the job ad work experience job knowledge the positions work location and external market conditions when determining the final base pay / salary.
In addition to your base salary Bosch offers a comprehensive benefits package that includes health dental and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: Pay ranges included in the postings generally reflect base salary; certain positions may include bonus commission or additional benefits.
Salary estimates published on online job boards rather than the Bosch US Careers Page may not be a true representation of the actual pay range offered for this position.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
