Director of Operations Full-Time University of Houston
Director of Operations Full-Time University of Houston
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Job Description
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
The Director of Operations is responsible for the daily activities required to operate maintain and service the athletics facilities and/or the events. The Director of Operations will direct supervise and schedule all aspects of Operations including Maintenance Conversions Housekeeping Services and coordinating with Event Safety and Security contractors. The Director manages subordinate supervisors in the following departments: Conversions Housekeeping Services and Maintenance and is responsible for the overall direction coordination and evaluation of these units and supervisory responsibilities in accordance with applicable policies and laws. The Director is responsible for interviewing hiring and training Operations employees; appraising performance; rewarding and disciplining Director of Operations will also be responsible for the following Operations department fiscal management duties: Formulate the annual operating budget and recommend repairs and improvements to the facilities; Present monthly financial statement including yeartodate expenses expenses compared to budget and yearend projections; Authorize the requisition of equipment and supplies within budget guidelines.
This role pays an annual salary of $105000$125000 and is bonus eligible.
Benefits for FullTime roles: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).
This position will remain open until July 11 2025.
Responsibilities
- Coordinate the Operations activities with designated UH unit to assure facility readiness and smooth daytoday operations.
- Provides clear concise and timely communication of directives to leadership and supporting entities
- Ensures that the Operations Staff receive pertinent information for the most effective use of the facilities and staffing
- Responsible for event production for identified nonUH Athletics events including managing planning budgeting and coordination of event operations for 46 events annually and several smaller private events.
- Develops and oversees program to train all employees on Fire/Life Safety Emergency and OSHA Procedures.
- Investigates analyzes and resolves operational problems and complaints.
- Conduct regular staff meetings to discuss procedures problems and policy changes.
- Oversee Computerized Maintenance Management System (e.g. 24/7 and establishes protocols or work orders assignment and completion in a timely manner.
- Works closely with the commensurate UH unit lead in the preparation and negotiation of Service Agreements.
- Negotiates with applicable vendors contractors and/or service providers.
- Ensures preventive maintenance schedules emergency procedures safety and Risk Management policies are developed and implemented.
- Serve as incident assessment and response contact for athletics facilities with UH Emergency Management Include the following.
- Other duties as assigned.
Qualifications
- Minimum of 57 years of supervisory and/or management experience in athletic venue (arenas stadiums Olympic sports) operations
- Excellent organizational skills
- Ability to prioritize and to handle multiple projects simultaneously
- Ability to effectively supervise and lead staff
- Strong written verbal and interpersonal skills required; ability to interact with all levels of staff including senior management
- Ability to work with limited supervision and as a team member
- Strong attention to details
- Proficiency with Microsoft Office Suite (Email Excel Word) or comparable spreadsheet software work processing software. Some CAD (e.g. event diagrams) capabilities are preferred.
- Requires ability to work flexible and extended hours including nights weekends and holidays in addition to normal business hours
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is required to walk extensively occasionally required to kneel climb to high walkways.
- The employee must occasionally lift and/or move up to 50 pounds.
- This position requires work inside and outside of the building and some exposure to adverse weather conditions.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
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Required Experience:
Director
Employment Type
Unclear
