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CTherm is growing again! Who is CTherm
CTherms purpose is to simplify thermal conductivity testing for the materials of tomorrow. Some of CTherms clients include NASA 3M Honeywell DuPont Intel and the UK Department of Defense. Operating in a diverse range of industries from textiles to electronics in over 60 countries CTherms business truly spans the globe. As CTherm continues to grow its team we are seeking individuals who reflect our core values: CustomerFocused Collaboration Initiative and Mastery. Think you might fit on our team Learn more about what it is like to work at CTherm and hear from some of our current team members here.
What an Account Manager will do here
The objective of the Account Manager is to execute key customer fulfillment and support activities to meet the needs of clients and customers working directly with the Operations Team.
Duties will include but are not limited to:
Serving as main point of contact for clients.
Updating and maintaining customer records on Salesforce CRM and other platforms.
Order fulfillment administration.
Basic customer communication for initial technical support and general inquiries.
Firsttier sales support liaising with Subject Matter Experts and Sales Executives as required.
Additional reporting administration and tracking activities as required.
What will make you a perfect candidate
Strong attention to detail
Resultsoriented.
Working knowledge of Excel and all basic MS Office programs.
Willing to learn a wide variety of skills and tasks related to technical subject matter.
College or university education.
Written and Spoken Competency in English; Knowledge of a 2nd language a significant asset.
Excellent interpersonal oral and written communication skills.
Highly organized and can work independently.
What we have to offer
CTherm provides a flexible and dynamic work environment with competitive compensation. There is no cap on your earning potential. We offer a comprehensive PTO package which includes personal days sick leave and vacation time. Our team enjoys bonus time off between Christmas & New Years. Our benefit package includes health dental life insurance LTD an Employee Family Assistance Program Virtual Health Coverage worldwide travel coverage and more!
We celebrate diversity encourage growth and prioritize wellbeing. If youre seeking a dynamic resultsfocused career we invite you to explore the exciting opportunities within our team.
How to apply
Interested applicants are requested to kindly upload a cover letter along with a current resume via the job posting on BambooHR. CTherm greatly appreciates all interest in the position however only those selected for an interview will be contacted.
Required Experience:
Manager
Full-Time