drjobs Associate Account Manager Employee Benefits

Associate Account Manager Employee Benefits

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1 Vacancy
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Job Location drjobs

Grand Rapids, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Who We Are

At HUB International we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm we offer employees resources in both technology and industry expertise but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique regional culture.

HUB is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 20000 employees in 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.

What We Offer You

At HUB International we want you to achieve an even worklife balance and our benefits package allows you to manage your health wellness and financial future. HUB International will foster your learning support your endeavors and encourage your growth. We provide opportunities for careerdriven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International MidwestEast:

  • Medical Dental and Vision (PPO HMO and HSA)
  • Comprehensive Wellness Program
  • 401(k) Retirement Plan
  • Life and Disability Plans
  • Vacation Holiday Sick and Personal Time Off
  • Pet Insurance
  • Comprehensive Onboarding Program
  • Continuing Education / Personal Development Programs
  • Flexible Work Arrangements
  • Employee Engagement Events
  • Dress for Your Day DressCode
  • Service Awards

Heres Where You Come In

The Benefits Associate Account Manager provides administrative and clerical support to the Employee Benefits Channel in accordance with company practices policies and procedures. This includes servicing and marketing accounts consistent with skill level and carrier requirements.

Job Responsibilities:

  • Assist account team in providing quality customer service to existing accounts; this includes but is not limited to: Assistance in resolving billing and claim issues gathering renewal information and general account assistance as needed
  • Assisting account team with annual enrollment by helping create communication material
  • Assist with special projects in the office as requested
  • Monitor and maintain accurate client information in account management systems as assigned
  • Act in capacity of client manager on assigned accounts
  • Pursue a program for personal and professional development

Cultural Expectations:

  • Determination unsatisfied until we are the best. We go the extra mile for clients and colleagues.
  • Ownership Responsible to each other our clients and our goals.
  • Teamwork Together we attain greater success.
  • Sincerity Giving and receiving direct and caring communication

Qualifications:

  • Proficient in Microsoft Office Programs
  • 12 years in employee benefitsrelated field with preference in insurance industry
  • Exceptional customer service skills
  • Strong attention to detail
  • Life Accident and Health Insurance License

Department Account Management & Service

Required Experience:

Required Travel:

Required Education:

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

EVerify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.


Required Experience:

Manager

Employment Type

Full-Time

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