Wholesale Administrative Assistant
Wholesale Administrative Assistant
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Job Description
Position Overview:
We are seeking a skilled Wholesale Administrative Assistant responsible for the smooth coordination and running of the wholesale department to ensure orders are processed in a timely manner. This may include problem solving customer issues answering questions locating customers needs to fulfill orders and reviewing orders for complete information and accurate production.
Benefits:
- Competitive salary $23 $25 per hour
- Employerpaid Dental and Life Insurance
- Lowcost Medical Insurance Plan
- 88 Hours PTO
- Yearend bonus
- Familyoriented culture with quarterly team events
- Growth and Career path opportunities
Responsibilities:
- Provide outstanding customer service by focusing on customer needs and ensuring satisfaction.
- Accurately and efficiently process orders ensuring timely and accurate fulfillment.
- Resolve customer inquiries and concerns promptly adhering to company policies for effective problem resolution.
- Maintain professional and timely email communication with customers and team members.
- Collaborate with team members and offsite personnel to ensure smooth order processing and fulfillment.
- Support front office operations by assisting customers with paperwork payments and hardware during order pickups while maintaining confidentiality and security when handling customer payments.
Qualifications:
- 3 years of experience in order taking sales or customer support.
- Proficient in Microsoft Office and adept at navigating payment platforms securely.
- Ability to engage with customers in a friendly professional manner ensuring positive interactions.
- Exhibits strong problemsolving skills effectively resolving customer issues.
- Ability to work independently prioritize tasks and manage time efficiently while cultivating loyal customer relationships and preparing reports.
Note: This position is located in North Gwinnett GA and requires working in the office. A background check may be conducted in accordance with federal and local requirements.
Sourced. is hiring on behalf of this company. We will be working with all candidates during the hiring process. For client confidentiality we will not disclose our clients name until you are approved for an interview with the client.
Employment Type
Hourly
