Lead Analyst RD Technical Writing
Lead Analyst RD Technical Writing
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Job Description
Who We Are
Stryker is one of the worlds leading medical technology companies and together with our customers is driven to make healthcare better. We offer innovative products and services in orthopedics Medical and Surgical and Neurotechnology and Spine that help improve patient and hospital outcomes.
Our Stryker Vocera Technical Publications team is searching for a forwardlooking senior writer to be a vital part of the software development team. This position requires a strong sense of curiosity and the ability to learn from handson work with unfinished products. Our content is deep technical extensive and detailed and we output it in the format that best suits the material and the audience. We author in the DITA vocabulary of XML; manage source files in a Component Content Management System (CCMS); build output as HTML Help PDF and Mobile Help using Jenkinsdriven DITA OT transformations; and publish to a cloudbased portal (created entirely from DITA) under automation. This position is within the engineering team and reports to the Senior Manager Technical Publications.
Who We Want
Selfdirected initiators. People who take ownership of their work need no prompting to drive productivity change and outcomes.
Collaborative partners. People who build and leverage crossfunctional relationships bring together ideas data and insights to drive continuous improvement in functions.
Dedicated achievers. People who thrive in a fastpaced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
What You Will Do
Create develop and maintain technical documentation to support critical communication products used primarily in the healthcare industry.
Document backend platform that supports StrykerVoceras platform and clients including workflow messaging and telephony solutions
Document the voice and touchscreen interfaces of Strykers proprietary wireless communication devices (the C1000 Minibadge Badge and Smartbadge for nontechnical endusers; describe their serverside configuration for a technical audience of system administrators. XMPP adaptors datasets integrations
Document Vocera Edge the new cloudbased clinical communication and collaboration (CC&C) solution for smartphones.
Document the Vocera Ease application that provides hospitals with the means to communicate conveniently and securely.
Tailor content to specific customer experiences: Healthcare endusers such as doctors nurses and patients in a hospital or clinic; system administrators; wireless engineers; telephony engineers; and other audiences.
Proactively document other products and capabilities as needed.
What You Need
BA/ BE in technical writing computer science engineering or something related with good technical bend of mind.
5 years of experience providing multiple concurrent deliveries to varied audiences ranging from technical professionals to endusers.
Track record of taking complex technical information and translating it clearly and accurately for those with nontechnical backgrounds
Demonstrated experience with the following XMLrelated technologies:
DITA XML framework for technical publications
DITA markup language (ability to view understand and work in it)
Oxygen Eclipse XMetal or another XML editing environment
Experience working in any of the following environments is recommended:
DITA component content management systems
Perforce Jenkins or other engineering source control and build environments.
Enterprise software clinical healthcare systems speech recognition or voicecontrolled software and HL7 or other clinical messaging technologies
Proven ability to interact proactively with developers and QA engineers report defects and contribute to product design and usability discussions in an Agile development environment.
Superior written and verbal communication with a keen eye for detail
Experience working with engineering to help refine content and create visuals and diagrams for technical support content.
Use your selfstarting capabilities curiosity and technical skills to investigate product functionality.
Effective time management and demonstrated ability to balance multiple projects in parallel.
Proven communication skills to work across a dynamic geographically dispersed team.
Required Experience:
IC
Employment Type
Full-Time
