DEBT COLLECTION AGENTS NEEDED This is a WorkfromHome Set up
Job Description:
We are seeking a highly motivated and experienced Debt Collection Agent to join our team. The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.
Key Responsibilities:
- Contact debtors via phone email and mail to collect outstanding debts.
- Negotiate payment plans and settlements in accordance with company policies and procedures.
- Document all collection activities accurately and efficiently.
- Conduct skip tracing to locate and contact debtors.
- Able to achieve monthly collection goals.
Qualifications:
- Must have at least 1 year of Debt Collection experience.
- Strong negotiation skills with proven ability to recover delinquent accounts.
- Experience with 3rd party collection is a plus but not required.
- Excellent communication skills.
- Ability to handle difficult conversations with professionalism.
- Strong organizational skills and attention to detail.
- Proficient in Evolution SecureCRM Symplicity and other collection software.
Before You Apply Please Ensure You Have the Following Equipment:
- NoiseCanceling Headphones: Essential for clear and professional audio.
- Reliable Internet Connection: At least WiFi 5 802.11ac) or WiFi 6 802.11ax) for optimal speed and stability.
- Backup Internet Source: With a speed of 2050 Mbps to avoid interruptions.
- Backup Power Supply: To stay operational during power outages.
- Wired Connection: Ethernet/LAN cable for consistent internet performance.
- Laptop Requirements: Core i5 processor or better with at least 8GB RAM for smooth multitasking.