PRIMARY RESPONSIBILITIES
Perform administrative duties and assistance to the Commodity Coordinator Inspectors and Customers.
SPECIFIC RESPONSIBILITIES
General
- Ensure adherence to Standard Operating procedures
- Ensure adherence to the company Code of Ethics
- Ensure all duties are performed in accordance with accepted service delivery standards
- Maintain quality efficiency and confidentiality services
- Liaise with and assist Commodity Coordinator
- Perform any other reasonable tasks as assigned by the direct line manager
Administration (any of the following as assigned and trained)
- Liaison with customers via telephone or email.
- Ensure all messages are conveyed to relevant staff.
- Assist with sample registration
- Maintain hard copy Sample Register
Sample handling and distribution of results (any of the following as assigned and trained)
- Ensure prompt and efficient handling of samples per applicable procedure
- Attend to operational matters related to work in progress at sample reception and new instructions received from customers / Operations manager.
- Typing of test reports emailing of results to customers manual and electronic filing of job and/or test reports.
Quality & Health & Safety System
- Adhere to all quality and safety requirements of the SGS management system.
- Actively participate in safetyrelated activities.
- Always wear appropriate protective clothing.
- Adhere to all relevant HSE procedures and protocols.
- Keep workplace and equipment neat and tidy.
- Report deviations and communicate instructions to improve and maintain the quality system.
Specific Authorities
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
- Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
- Initiate a formal improvement request when a deviation of the system occurs possible improvements are identified or when nonconformity is identified.
Qualifications :
Education
- Tertiary qualification in Logistics Metallurgical/Chemical Engineering or Analytical Chemistry
- Computer literacy in MS Office (Word Excel Outlook)
Experience
- 2 years administration experience
- Knowledge of process flow within an analytical laboratory environment or
- Experience in commodity inspection processes such as sampling and testing tallying of data and reporting.
Competencies
- Attention to detail
- Operate under minimum supervision
- Good interpersonal skills towards colleagues customers and suppliers.
- Ability to work under pressure.
Remote Work :
No
Employment Type :
Fulltime