What Youll Do
As part of a dynamic crossfunctional squad youll use your skills and initiative to:
- Resolve customer store and cash management queries across all brands promptly and effectively.
- Investigate and correct payment discrepancies ensuring swift resolutions within KPIs.
- Reconcile store banking exceptions unmatched POS systems and over/underpayments.
- Collaborate with stakeholders including store managers operations and internal teams to escalate and resolve issues.
- Manage invoicing tasks and assist with monthend reconciliations and reporting.
- Handle customer interactions across multiple platforms with professionalism and care.
- Support crossfunctional teams with supplier payments and accounts receivable processes.
- Contribute to team initiatives projects and continuous improvement activities.
Qualifications :
What Were Looking For
We value passion precision and a proactive mindset. To succeed in this role youll need:
Essential Skills:
- A teamoriented attitude and excellent communication skills.
- Excellent reconciliation skills & attention to detail.
- Problemsolving prowess critical thinking and commercial acumen.
- Strong organization and attention to detail.
- Adaptability in a dynamic everevolving environment.
- A customerfirst approach and the ability to build lasting relationships.
Desirable Experience:
- Cash Management/ retail POS reconciliation.
- Familiarity with large ERP systems and retail POS cash management.
- Previous retail experience in store sales and banking reconciliation.
- Expertise in bank reconciliation and managing journals.
- Accounts Receivable or Credit Control experience.
Additional Information :
Why Join Us
At TWG youll find a workplace that values your growth and supports your journey. Were proud to offer a fun energetic and supportive environment where you can thrive both personally and professionally all while enjoying:
- Employee discounts across most of our brands
- Free parking at our North Shore office
- Flexible working arrangements including up to 2 days working from home per week
- A range of wellbeing support
Remote Work :
No
Employment Type :
Fulltime