JOB SUMMARY:
Under direction of the Office Manager the Front Desk Receptionist essential duties include providing excellentcustomer/patient services via phone and in person.
ESSENTIAL FUNCTIONS:
- Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
- Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
- Maintains patient accounts by obtaining recording and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing collecting and expediting thirdparty claims
- Protects patients rights by maintaining confidentiality of personal and financial information
- Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Performs daytoday administrative functions and general office duties including but not limited to copying filing faxing answering phones and data entry
- Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
- Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
- Clean sanitize and maintain patient waiting areas office files and frontdesk areas in a manner that is organized
- Assist with other duties as assigned
- General cleaning duties to ensure that the office remains clean and tidy for both patients and staff
QUALIFICATIONS REQUIRED:
- High School graduate or equivalent required Medical Receptionist Certificate a plus
- 1 years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
- Regular and reliable attendance is an essential function of the position
- Excellent communication skills
- Computer literate with entry level working knowledge
- Demonstrated ability to organize coordinate prioritize and facilitate many ongoing tasks at one time
- Duties require professional verbal and written communication skills
- Ability to work independently or with a team
- Professional appearance
- Positive attitude
BENEFITS:
- Medical dental and vision insurance
- Childcare assistance up to $500 per month/child
- 401K with company match
- STD LTD Life Insurance
- Paid Time Off and Paid Holidays
If today is not the right time for a career change maybe you know a friend who is ready for a change. We will pay you $300 for your referral! Please send your referrals contact information to .