Operator Accounts Officer
Operator Accounts Officer
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Job Description
Job Description
Do you have excellent attention to detail and the ability to manage competing workloads The role sits in the Schemes and Payments team within the Concessionary Travel and Integrated Ticketing Unit (CTITU) in the Bus Accessibility and Active Travel (BAAT) division of Transport Scotland. This is an operational role critical to the successful delivery of concessionary travel reimbursement payments to bus operators. At any given time you may be responsible for ensuring payments are made for multiple schemes and grants each with their own terms and conditions and payment schedules so the ability to manage competing workloads and attention to detail are essential skills. This is an exciting and busy time to join the team as we continue to support transport operators with new and existing schemes and grants. This role is directly responsible for line managing other members of staff.
Responsibilities
- Proactive management of operational performance and targets
- Development of appropriate control and reporting structures
- Open and timely escalation and reporting of risk and control issues
- Compliance with operational delivery and operational compliance policies and procedures including legal requirements
Responsibilities
Success Profile
Technical / Professional Skills:
- Operational Leadership and Management (W)
- Adaptability to Change (W)
- Data and Insight (W)
Behaviours:
- Making Effective Decisions Level 3
- Communicating and Influencing Level 3
- Managing a Quality Service Level 3
You can find out more about Success Profiles Behaviours here:Behaviour levels Success profiles: candidate guide
How to apply
Qualifications
Transport Scotland is the national transport agency seeking to deliver a safe efficient costeffective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers with a budget of around 4 billion per year. Transport is a vital feature of the Scottish Governments focus on increasing sustainable economic growth and transport investments and policies have major impacts on the economy people and the environment.
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of theUK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.
As part of the UK Civil Service we uphold theCivil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for please contact us.
Location
This post is based inGlasgow with hybrid working in line with current Transport Scotland policies. You will be expected to be office based twice per week pro rata.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment todiversityand how we offer and supportrecruitment adjustmentsfor anyone who needs them.
Further information
Find out more about our organisation what we offer staff members and how to apply on ourCareers Website.
Required Experience:
Unclear Seniority
Employment Type
Full Time
