Mortgage Trainer Senior In-Office or Remote

Position Overview:

Are you looking to further your career in the mortgage industry Do you know the origination & underwriting process indepth Can you develop training strategies and translate them into tactics that result in delighted clients If so apply to join Freddie Macs Seller/Servicer Education Services department as a Mortgage Training Senior Instructor who engages with our clients Sales team and other internal business collaborators.

Our Impact:

The Seller/Servicer Education Services team designs develops and delivers clientcentric learning solutions across the SingleFamily business. Our team leverages business expertise innovative techniques and technology to create easytoaccess learning solutions that make it easier for clients to do business with Freddie Mac.

Your Impact:

• Facilitating a variety of origination & underwriting training classes

• Serving as a subject matter expert (SME) in origination & underwriting policy process and mortgage technology tools

• Leading the endtoend development of training curriculum for a variety of origination policies and products as well as Freddie Mac technology tools.

• Creating managing and executing project plans

• Utilizing consultative and business analytical skills to perform needs and/or gap analysis resulting in training/education plans to meet client needs and support Freddie Macs business goals

• Authoring learning content for different delivery methods including webinar and inperson presentations user guides/training manuals job aides and tutorials

• Editing materials for clarity consistency and instructional soundness while continually looking for ways to improve them

• Partnering with Sales or other internal business partners lead development and of customized client training solutions

• Leveraging learning industry trends to deliver innovative and positive learning experiences

Qualifications:

• Recognized Subject Matter Expert in loan origination and underwriting

• Experienced facilitator for small to large participant groups via distance learning platforms and inperson

• Proven experience with instructional design/learning experience design for complex topics

• Strong business analysis and writing skills

• Solid consultative skills

• Ability to build and manage business partner and client relationships

• Demonstrated problemsolving skills and detail orientation

• Ability to work independently and with a collaborative team

• Proficiency with switching between projects and prioritizing competing priorities

• Ability to comprehend complex client inquires in highpressure situations and deliver accurate responses aligned with corporate policies

• Ability to develop expertise in Freddie Mac loan products and affordable housing programs

• Bachelors or Masters degree with 10 years of relevant experience

Keys to Success in this Role

• Expert facilitation skills

• Proven professional writing skills and indepth knowledge of correct grammar

• Ability to analyze business processes systems policies and changes then translate that analysis into learning solutions

• Nimbleness and ability to work on multiple projects simultaneously

• Ability to keep up to date with a rapidly changing business environment

• Collaborative and executionoriented mindset

• Be selfdirected

• Proficiency with Microsoft PowerPoint/Excel/Word Adobe Acrobat and/or other eLearning authoring tools

• Sense of humor!

Current Freddie Mac employees please apply through the internal career site.

Today Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart creative and dedicated team and youll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilancefirst approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more please visit and register with our referral code: MAC.

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and marketleading benefit programs. Information on these benefit programs is available on our Careers site.