drjobs IT Services Specialist

IT Services Specialist

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1 Vacancy
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Job Location drjobs

Mechanicsburg, PA - USA

Monthly Salary drjobs

$ 60563 - 73369

Vacancy

1 Vacancy

Job Description

This role offers an exciting opportunity to engage in advanced technical work within our dynamic IT Services team. You will delve into programming configuration design and analysis of a complex and diverse IT infrastructure. This includes cuttingedge technologies like F5 Local Traffic Managers Microsoft Failover Clusters Azure AD/Microsoft Entra and VMware for server virtualization among others. Your work will be predominantly focused on the design configuration and analysis of our IT Services infrastructure comprising 70 of your responsibilities while the remaining 30 will involve operation and support. Join us on this journey where your contributions will shape our infrastructure and enhance our overall service delivery!

AOPC does not sponsor work visas.

Job Duties

  • Installs configures programs and maintains a wide array of infrastructure services and applications. This includes F5 Local Traffic Managers Microsoft Failover Clustering Azure AD/Microsoft Entra VMware and leverage tools like Windows PowerShell and Microsoft Dynamics CRM.

  • Develops and researches design specifications for the architecture and deployment of enterpriseclass services that the entire enterprise relies on; performs advanced integration activities to ensure the proper operation of IT services and infrastructure across the organization.

  • Creates programs to automate the administration of complex IT services and delivers customized solutions for customers. Collaborates with IT infrastructure teams to aid in the development debugging and successful implementation of these programs.

  • Develops methods for collecting and analyzing server performance and service delivery data and makes recommendations for improvements and optimizations.

  • Creates and maintains ongoing communication and rapport with key technical leads from all Judicial Automation teams that rely on the IT Services environment.

  • Transforms user and business requirements into technical solutions; conducts independent vendor and project research to create standardized and customized solutions that fulfill established requirements.

  • Performs level two and some level three problem management for the IT Services team addressing complex network server application and infrastructurelevel issues individually and in collaboration with other technical teams as needed.

  • Acts as a senior technical member of the IT Services team for incident management; collaborates with team members to ensure effective coordination and communication with management and other technical leaders.

  • Interfaces with CMS application team leads coordinates system activities closely and ensures that the IT Services team delivers the required results.

  • Performs system and software patching and updating firmware. This includes installing server hardware and operating systems and configuring the application environments for all applications servers services and products within the IT Services team portfolio.

  • Participates in the oncall rotation to provide 24/7 support for the IT Services environment.

Minimum Qualifications

  • Bachelors degree with an ITrelated major or minor PLUS

  • One year of IT experience of technical experience in network operations and maintenance

  • An equivalent combination of education experience and/or training may be considered.

Requirements/Preferences

  • Experience with F5 Local Traffic Managers Microsoft Failover Clusters Azure AD/Microsoft Entra and VMware

  • Experience with Windows PowerShell Scripting Manager

  • Satisfactory criminal background check required.

Job Highlights

  • Excellent benefits program including comprehensive lowcost medical dental vision and prescription plans for employees and eligible family members beginning on the first day of employment

  • 13 paid holidays 12 paid sick days and 12 paid vacation days per year.

  • Salary increases employee assistance programs and State retirement plans.

  • Telework may be available up to 2 days per week after training.

Salary information

Starting Annual Salary

$60563 $73369

Applicants requiring accommodation for any part of the application and/or interview process should contact Human Resources ator


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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