Ancillary Manager - The Van Buren
Ancillary Manager - The Van Buren
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Job Description
Job Summary:
WHO ARE WE
Live Nation Entertainment is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50000 events annually for nearly 7000 artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information visit.
WHO ARE YOU
Are you organized passionate about ancillary sales have experience in how to bundle products to maximize revenue foster an environment of innovation and experimentation with product sales and love music Do you love to spend time in our venues in the summer are you detail oriented and do you like digging into concert data and metrics If so this is the Live Nation position for you.
THE JOB
The Ancillary Manager will be responsible for leading the team that generates upsell revenue streams during the day of show.
WHAT THIS ROLE WILL DO
Communicate with the venues core team about staffing upsell availability and overall of upsell programs during the show.
Communicate with the box office manager during the day of show to trouble any opportunities that arise with guests upsell availability or equipment.
Provide suggestions to venue leadership based on feedback from team and guests during the day of show. Suggestions may include topic such as pricing strategies best practices and team for both presales and day of show.
Provide feedback around finding new creative revenue streams for the venue based on day of show experiences and trends.
Secure and reconcile day of show ancillary sales.
WHAT THIS PERSON WILL BRING
Business acumen
Datadriven / metricsdriven
On Site knowledge of venue products and revenue opportunities
Innovative and creative
Love of being in our venues with our Crew Members.
Ability to build relationships with diverse groups of people
Excellent guest service skills
Excellent team building skills
Ability to communicate with all levels of leadership
Assist Ancillary Team with upselling of events merchandise and services
Maintain inventory of ancillary products throughout the season (lawn chairs merch etc.
Must have day time and evening availability on weekdays and weekends
Must be able to stand and walk for long periods of time outdoors in all weather conditions
Must be able to lift up to 25 pounds
Other duties as assigned
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves contribute fully and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age 40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation intersectionalityor any other basis protected by applicable federal state or local law rule ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Live Nation also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a casebycase basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs college recruiting and search firms.
Required Experience:
Manager
Employment Type
Part-Time
