Norwegian Speaking Junior Customer Support
Norwegian Speaking Junior Customer Support
Posted on :
15-04-2025
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1 Vacancy
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Job Description
We are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this entrylevel role you will assist customers by addressing their inquiries and resolving issues effectively. This position offers a hybrid work model including onsite training and remote work with flexible shifts from either 7:00 AM to 3:30 PM or 3:30 PM to midnight.
Key Responsibilities
- Respond to customer inquiries through phone email and chat providing quality service and timely resolution of issues.
- Help customers with productrelated questions technical difficulties and account management.
- Maintain a positive and professional attitude during customer interactions.
- Accurately record customer interactions and feedback in our CRM system.
- Collaborate with team members to improve service delivery and enhance customer satisfaction.
- Be available for weekend or late shifts as needed.
Qualifications
- Native or fluent Norwegian speaker with good communication skills.
- Proficient in B2 English.
- Previous experience in customer support is a plus but not required.
- Strong problemsolving skills and a desire to help customers.
- Ability to work well both independently and as part of a team.
- Attention to detail and good organizational skills.
Benefits
- Competitive salary with performancerelated incentives.
- Hybrid work model including onsite training and remote work options.
- Comprehensive training program to support your development.
- Opportunities for career advancement within the company.
- A supportive and dynamic work environment.
Work Schedule
- Fulltime position: 40 hours per week.
- Shifts: Either from 7:00 AM to 3:30 PM or 3:30 PM to midnight including weekend or late shifts.
Employment Type
Full Time
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