- Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.
- Assist Director of Sales & Marketing in administrative work.
- Maintenance and management of data base.
- Maintain stock of printed materials supply of corporate gifts and promotional items.
- Assist in the development and implementation of the Hotel sales / marketing plan to ensure all revenue goals will be met and exceeded.
- Handle incoming inquiries of guests on rates products and coordinate these with sales team.
- Coordinate all familiarization and site inspections as required.
- Maintain filing systems manual and electronic.
- Perform telemarketing to designated clients and receive clients coming to the hotel for business inquiries.
- Takeover / sell rooms and meeting facilities in the absence of sales team.
- Provide added value to the team by providing strong support both to sales and marketing department.
- Perform all tasks as directed by the Manager in pursuit of the achievement of business goals.
- Maintains professional business confidentiality.
- Work in line with business requirements.
Qualifications :
- To always display a pleasant manner and positive attitude and to promote a good company image to guests and colleagues.
- To always demonstrate pride in the workplace and personal appearance when representing the hotel thus identifying a high level of commitment
- Maintains the highest standards of professionalism ethics and attitude towards all hotel guests clients staff and employees.
- Maintains professional business confidentiality.
- Good knowledge of S&C Microsoft Office and Microsoft outlook. Uses technology available for reports communication and client correspondences.
- Flexible to adapt to sudden increase in working hours as per business needs
Additional Information :
Should be eligible to live and work in Kenya.
Remote Work :
No
Employment Type :
Fulltime