Advisory Solution Consultant CRM Industry Workflows West Business Services
Advisory Solution Consultant CRM Industry Workflows West Business Services
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1 Vacancy
Job Description
We are seeking a highimpact Advisory Solution Consultant to join our CRM & Industry Workflows team supporting the West Business Services Area. This region represents some of the most dynamic complex and fastpaced accounts in our ecosystemincluding organizations across consulting real estate logistics professional services and more.
This role is ideal for someone who thrives in enterprise selling environments is confident leading multithreaded discovery sessions and can translate pain points into strategic valuebased CRM solutions. You will work in close partnership with sales to build pipeline drive compelling engagements and position ServiceNows Customer Workflows Field Service Management (FSM) Sales & Order Management (SOM) and Finance & Supply Chain Workflows capabilities to key business and IT stakeholders.
What you get to do in this role:
- Act as a strategic advisor and technical expert on ServiceNows Customer and Industry Workflows aligning our CRM vision with customer goals
- Lead indepth discovery workshops and multilevel stakeholder conversations to surface operational challenges and business value opportunities
- Build and deliver impactful customized product demonstrations and solution narratives that speak to the customers strategic imperatives
- Own the technical solution strategy from qualification to close across multiple stakeholdersfrom lineofbusiness leaders to the Csuite
- Collaborate crossfunctionally with product management marketing partners and services teams to bring the best of ServiceNow to your accounts
- Support strategic events executive briefings field marketing sessions and partner collaborations
- Stay sharp on market trends AI innovations and competitive differentiators that elevate ServiceNows unique position
Qualifications :
To be successful in this role you have:
- 7 years of presales solution consulting enterprise sales engineering or related technical customerfacing experience
- Experience engaging Business Services customers or similar industries (e.g. real estate services consulting logistics security outsourcing)
- A proven track record of navigating complex sales cycles with enterprise buyers across multiple business units
- Expertise in building pipeline qualifying opportunities and influencing deal strategy with Sales
- Handson experience with cloudbased CRM customer service or workflow platforms (ServiceNow or equivalent)
- A strong grasp of valueselling principles business case development and storytelling through demos
- Passion for innovation and curiosity in applying AI and automation to realworld business problems
- Experience working collaboratively across crossfunctional teams to drive customer outcomes
- Ability to travel as necessary to support territory needs
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
