Dispatcher
Dispatcher
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provide the highest level of customer service and satisfaction
- Communicate and interact with customers as well as internal team members to ensure proper order status delivery arrangements and service
- Receive any incoming customer service calls and emails
- Schedule and coordinate all service calls and adjust drivers daily schedules as required
- Monitor drivers throughout the day via the dispatch system
- Create the next day driver schedule ensuring customer needs are met
- Add new customer jobs and tickets to the computer system (TCR)
- Conduct job service checks for jobs that have been out for 30 days or more
- Complete a final edit of each job ensuring the ticket has all the required information for billing
- Interact and communicate in a professional and effective manner with all levels of employees management vendors customers and external partners
- Perform other functions as necessary or as assigned
Qualifications :
- High School Diploma or Equivalent
- 12 years of experience; or any combination of education experience and training that provides the desired knowledge skills and abilities
- Strong leadership skills to ensure drivers compliance with direction and assignments
- Basic understanding of the geographical area and mapping programs to facilitate efficient routing
- Proficient with or able to quickly learn dispatch and recordkeeping systems.
- Ability to work independently with little instruction and adapt to change at a fast pace and under pressure
- High integrity and a strong work concept
- Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.
- High degree of energy selfmotivation and flexibility
- Proven ability to work collaboratively with others
- Excellent communication and time management skills
- Strong work ethic with a professional positive attitude
Additional Information :
- Health/Life Insurance
- Career Growth
- 401(k)
- Paid Time Off & Paid Holidays
- AWP named one of Americas Greatest Workplaces 2023 and 2025 for Diversity
- Salary range $21$25/hour
AWPSafety is anEqual Opportunity Employer (EOE). Women minorities veterans and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race color age religion national origin sex sexual orientation gender identity protected veteran status or disability.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
