Dispatcher
Dispatcher
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Job Description
For over 50 years KLLM has been transporting perishable commodities for satisfied customers throughout the country. KLLM offers Over-The-Road Regional and Dedicated temperature-controlled services throughout the United States and Mexico.
KLLM Transport in Jackson MS is looking for a Dispatcher for our First Shift Monday through Friday. Pay Depending on Experience but could be estimated up to or around $20/hour.
Primary Function: Responsible for ensuring that the customers transportation needs are met in the most cost-effective and efficient way.
- Directly supervise assigned drivers to include adherence to company policy performance counseling and reviews.
- Daily communication with drivers that includes dispatching tracking and tracing loads and pre-plans to ensure driver receives and understands vital information.
- Heavy daily interaction with drivers. Will be the liaisons between drivers and management to ensure that expectations are being met with respect to both service and cost.
- Utilize in cab telematics tools to manage the operation through driver performance monitoring and trip reporting functions along with any other potential issues.
- Manage drivers DOT compliance to include CDL & medical card expirations random drug screen coordination and quarterly safety training.
- Manage drivers layover and detention times maintain status of equipment thats being serviced by maintenance personnel.
- Enter service failures daily and manage drivers ability for on-time delivery.
- Respond to any drivers payroll/settlement questions.
- Manage drivers miles.
- Appropriately match loads to drivers which will satisfy both customer and driver needs while ensuring freight is delivered and picked up in a safe and timely manner.
- Manage fleet turnover to maintain a satisfactory retention ratio.
- Manage revenue per truck.
- Maintain fleet awareness for driver safety report.
- Manage and track driver time off to ensure drivers are freed off the truck in the system and maintain high accountability for driver home time success.
Requirements:
- An associate degree in a business related or communication field preferred. Previous dispatch work experience in the trucking industry may be substituted for education.
- Two (2) years of dispatch experience preferred.
- Previous trucking experience is a plus
- Good Phone and communication skills
- Computer literacy is required.
- Must be detail oriented and good with following-up on unfinished tasks
- Basic personal computer or host terminal skills required
- Strong organizational skills required
We offer a competitive benefits and compensation package that includes medical dental vision LTD life insurance and more as well as a 401(k) plan.
Equal Opportunity Employer M/F/V/D
We respect value and welcome diversity in our workforce. We provide equal employment opportunities to all employees and applicants without regard to race color sex gender age religion national origin military service status as a Vietnam-era or special disabled veteran marital status disability or medical condition. Employment will require a criminal background investigation and a drug/alcohol screening.
While KLLM promotes a drug free workplace we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.
Employment Type
Full-Time
