Customer Service Representative
Customer Service Representative
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Job Description
BlueScope is an Australianborn global success story spanning 18 countries with a team of over 14000 people. Were driven by innovation and are proud that the technologies in our products and brands like COLORBOND steel inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
Come and discover the opportunity to join our Lysaght business in our Customer Service Team team as a Customer Service Representative. Made in Australia since 1921 Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes to large commercial and industrial projects.
Is a career with endless opportunities and further developments what youre looking for
- Ongoing training and professional development
- Friendly and supportive team environment
- Fulltime permanent and stable employment with an iconic Australian brand
What Will You Do
This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties youll be responsible for the following:
- Interacting with our customers face to face and via phone and email to manage a variety of enquiries;
- Preparing and following up customer quotes whilst supporting our sales teams;
- Identify and assess customers needs to achieve satisfaction;
- Provide accurate valid and complete information by using the right methods/tools;
- Develop maintain and manage relationships across the business;
- Ensure that tasks are completed in a timely manner and systems updated accordingly;
- Resolving issues and seeking ways to improve the customers experience.
More About You
Being the face of BlueScope for our customers you will have:
- Strong interpersonal and communication skills;
- Proactive and willingness to learn;
- High level of attention to detail;
- Sound computer literacy skills;
- Selfstarter that can work autonomously.
Whats in it For You
- BlueScope Fitness passport
- Team lunches
- Team building activities
- Employee Assistance Program
- Ongoing career development opportunities
- Ongoing trainings
Why BlueScope
As BlueScope continues to go from strength to strength a career with us provides you with the opportunity to grow and be rewarded. At BlueScope you will:
- create and deliver innovative solutions that drive transformation in our business
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another
At BlueScope our people are our strength and we dont say that lightly. We want our people to be successful and to be safe. We offer worklife flexibility through our Bflex program and make sure our inclusive work environment welcomes people of all backgrounds. Were passionate about driving sustainability outcomes that matter to our communities including action on climate and our 2050 net zero goal. And well do this through Our Purpose: We create and inspire smart solutions in steel strengthening our communities for the future.
Come and discover us at bluescope/lifeatbluescope/careers.
Together we can make a world of difference.
Applications close Tuesday 29th April 2025
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
