drjobs ServiceNow Developer Architect

ServiceNow Developer Architect

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1 Vacancy
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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About our client:
Our client is a global investment advisory firm focusing on longterm value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative sustainable inclusive culture and performance.

What you will be doing:
  • Own and continuously evolve the ServiceNow platform architecture aligning it with business goals and longterm strategy.
  • Design and implement custom ServiceNow solutions including apps workflows scripts and integrations.
  • Lead integration efforts between ServiceNow and other enterprise or thirdparty systems.
  • Perform daily platform administration including user management access control upgrades and security settings.
  • Manage incident resolution service requests and troubleshooting to ensure minimal downtime and optimal performance.
  • Monitor system health conduct audits and perform regular maintenance tasks.
  • Create and maintain catalogue items reports dashboards and automation tools to boost operational efficiency.
  • Ensure alignment with ITSM best practices governance frameworks and internal security policies.
  • Collaborate with crossfunctional teams to train users offer support and promote ServiceNow best practices.
  • Maintain detailed documentation for workflows configurations and operational processes.
  • Stay current with ServiceNow updates enhancements and industry trends and implement relevant improvements.

What our client is looking for:
  • A relevant tertiary degree (IT Computer Science etc.
  • ServiceNow certifications Certified System Administrator (CSA) Certified Implementation Specialist (CIS) Certified Application Developer (CAD) Certified Technical Architect (CTA) etc.
  • ITIL Foundation Certification
  • 5 years experience in ServiceNow development and administration.
  • 5 years working with ITSM platforms including full ticketing and change management life cycles
  • 2 years in a ServiceNow Architect role with endtoend design and development responsibility
  • Strong expertise across multiple ServiceNow modules (ITSM ITOM ITBM HRSD or CSM)
  • Proven experience with custom application development within ServiceNow platform integrations and workflow automation and optimisation.
  • Experience collaborating within multinational teams across time zones.

Job ID:
  • J106882

For a more comprehensive list of opportunities that we have on offer do visit our website ServiceNow, Architecture, Development, ITIL, ITSM

Employment Type

Full Time

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