Implementation Specialist
Implementation Specialist
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1 Vacancy
Job Description
Are you passionate about teaching others are tech savvy and want to make a meaningful impact in the veterinary industry Were hiring for Veterinary Software Implementation Specialists at IDEXX!
Were looking for passionate problem solvers to support the implementation of our ezyVet Practice Management software to our new customers. Our implementors are responsible for training our new customers on ezyVet configuring their ezyVet Software site specific to the clinics needs optimising workflows and getting the clinic up and running smoothly. Youll be building important client relationships problem solve and most importantly provide engaging virtual teaching on the software to set our new customers up for success.
We have two different working options for this role
Hybrid 2 days onsite in our Frisco TX office and 3 days remote.
Or
Hybrid 2 days onsite in our Westbrook ME office 3 days remote
But what is ezyVet you ask ezyVet is a cloud based Veterinary Practice Management Software. We provide easy to use Software that helps veterinary practices save time increase revenue communicate better with clients and reduce workload stress. We are a premium software product and a part IDEXXs Veterinary offerings. Pets and tech its a winning combo!
Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions we are dedicated to enhancing the health and wellbeing of pets people and livestock around the world. Through the power of the cloud our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.
Our journey is solving veterinary practices most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
A bit more about the role you will:
Training veterinary professionals on how to use ezyVet specific to their role in the clinic.
Project manage implementations ensuring each clinic/practice/hospital is confidently utilizing ezyVet and the software configuration is fit for purpose.
Problem solve understand the clinics needs and workflows to configure the software appropriately
Change management with the clinic
Build and deliver webinar based training and configuration curriculum.
Manage an assortment of projects all at different stages
Collaborate with internal teams to help craft the software prioritize feature and fix releases streamline processes and generally build amazing outcomes.
What you will need to succeed:
Hardworking. Are you results orientated and do what it takes to get the job done Were all about getting the win for the team and our customers.
Experience working in a busy environment with strong time and time & project management skills.
Experience with project management ideal!
Confidence to articulate complex subject matter to a range of audiences.
Excellent attitude a sense of humor and coolness under pressure.
Strong attention to detail.
Experience in the veterinary industry a bonus!
What you can expect from us:
Opportunity for annual cash bonus
Health / Dental / Vision Benefits DayOne
5 matching 401k
Additional benefits including but not limited to financial support pet insurance mental health resources volunteer paid days off employee stock program foundation donation matching and much more
Why IDEXX
Were proud of the work we do because our work matters. An innovation leader in every industry we serve we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy to ensure safe drinking water for billions and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10000 talented people.
So what does that mean for you We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX you will be supported by competitive compensation incentives and benefits while enjoying purposeful work that drives improvement.
Lets pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women people of color LGBTQ individuals people with disabilities members of ethnic minorities foreignborn residents and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race color creed sex sexual orientation gender identity or expression age religion national origin citizenship status disability ancestry marital status veteran status medical condition or any protected category prohibited by local state or federal laws.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
